Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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MABEL DEDE OPARE AKUFFO

MABEL DEDE OPARE AKUFFO

Bronx,New York

Summary

Enthusiastic professional with a passion for providing effective customer solutions. Demonstrated success in motivating teams to reach established objectives. Committed to enhancing organizational performance and stakeholder satisfaction.

Overview

10
10
years of professional experience

Work History

Clean Bill officer (International Business Centre)

Stanbic Bank Ghana Limited
11.2022 - 12.2023
  • Verified Inwards telegraphic transfer
  • Processed Inwards telegraphic transfer
  • Received, recorded and processed unpaid transfer
  • Answered queries on daily basis
  • Attend to general queries on daily basis related to transfers.
  • Performing due diligence on supporting documents for transfers
  • Trace, amend and recall unpaid transfers
  • Reconcile return fund transfers in the Nostro on a daily basis.

Processing Officer (BOL) (International Business Centre)

Stanbic Bank Ghana Limited
09.2016 - 11.2022
  • Approved Business online transactions
  • Verified Domestic, inter account and outwards telegraphic transfer
  • Processed inter account and outwards telegraphic
  • Answered queries on daily basis.
  • Registered outwards telegraphic transfer
  • Verified outwards telegraphic transfer
  • Processed outwards telegraphic transfer
  • Received, recorded and processed unpaid transfer
  • Answered queries on daily basis.

Administrative assistant

SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
12.2014 - 08.2016
  • Ordered, stock and coordinated delivery of office
  • Maintained office printers, fax machines and copy machines
  • Printed, packed and mailed documents to the branches
  • Provided secretarial or executive services for committees
  • Scheduled meetings on behalf of Team members
  • Ensure minutes are recorded at every meeting

Enquiry Assistance (intern)

Barclays Bank Ghana Limited
06.2014 - 08.2014
  • Daily presentation of branch sales
  • Setting customers up on mobile and internet banking
  • Daily reconciliation of cheque books and cards
  • Checking of customer balance
  • Assisted customers on account opening forms
  • Received and validated salary and account transfer cheques
  • Printing of customers statement
  • Answered phone calls from customers and assisted them

Education

M.Sc. - Development Finance

University of Ghana
Legon
10.2022

B.A (Arts) - History and Religion and Human Values

University of Cape Coast
Cape Coast
06.2016

WASSCE - undefined

Presbyterian Senior High School
Mampong-Akuapem
05.2011

Skills

  • Ability to communicate effectively at all levels
  • Excellent analytical abilities and problem solving
  • Maintain composure under pressure
  • Able to manage time efficiently through effective planning
  • Excellent communication skills in oral, written and presentation
  • Flexible, eager to learn and thrive in a challenging and dynamic environment
  • Result oriental person who is able to meet target
  • Team player who appreciates the contributing efforts of others and value their opinions
  • Computer literate, knowledge in MS word and Excel

Accomplishments

  • Spotlight for responsive staff for the third quarter of 2019
  • Spotlight for proactive and dedicated team member for second quarter of 2020, 2021 and 2022 respectively
  • Best national services personnel for remarkable performance for the year 2016/2017(Stanbic Bank Ghana limited)

Languages

English
Full Professional

Timeline

Clean Bill officer (International Business Centre)

Stanbic Bank Ghana Limited
11.2022 - 12.2023

Processing Officer (BOL) (International Business Centre)

Stanbic Bank Ghana Limited
09.2016 - 11.2022

Administrative assistant

SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
12.2014 - 08.2016

Enquiry Assistance (intern)

Barclays Bank Ghana Limited
06.2014 - 08.2014

M.Sc. - Development Finance

University of Ghana

B.A (Arts) - History and Religion and Human Values

University of Cape Coast

WASSCE - undefined

Presbyterian Senior High School