MABEL GONZALEZ

• Coordinated patient care plans with interdisciplinary teams at a leading medical institution.
• Facilitated communication between patients and healthcare providers to enhance understanding.
• Managed patient appointments, ensuring timely access to necessary services.
• Assisted patients in overcoming barriers to care and accessing community resources.
• Monitored patient progress, adjusting care plans as needed for optimal support.
• Advocated for patient needs within the healthcare system to promote personalized care solutions.
• Coordinated with physicians, and other staff to ensure quality patient care.
• Provided emotional support to patients facing difficult diagnoses or treatments.

• Administered intravenous medications and fluids to patients according to physician orders.
• Monitored patient vital signs, hydration levels, and infusion sites for any adverse reactions or complications.
• Provided patient education on the use of IVIG therapy and potential side effects.
• Maintained accurate records of all treatments administered and reported any changes in a patient's condition to physicians.
• Evaluated patient response to treatments and adjusted medication dosages accordingly.
• Documented data such as types of solution used, amount administered, rate of administration, duration of treatment, and other relevant information into electronic medical record systems.
• Conducted regular assessments on patients receiving infusions to ensure safety standards were met.
• Ensured proper infection control practices were followed throughout the entire infusion process.
• Educated family members about the importance of adhering to prescribed treatments for their loved ones receiving IV therapies.

• Provided health services to students, including first aid and administering medication.
• Implemented school policies related to health and safety of students.
• Developed individualized healthcare plans for students with special needs.
• Maintained accurate records of student health information.
• Advised parents and guardians about their child's health status at school or home.
• Responded quickly to emergency situations involving student health issues.

• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Administered medications and treatments according to physician orders.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Administered medications and treatments, monitoring patients for reactions and side effects.

• Coordinating patient care to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcomes.
• Evaluating the effectiveness of care plan in meeting establishing care goals; revises the plan as needed to reflect changing needs, issues and goals. With prescriptive authority, changing medication and adjusting as needed. Monitoring and
evaluating the progress of the patient.
• Performing follow up calls for patients recently discharged from acute hospitalizations and who are considered to be high risk for readmission.
• In office duties helping Providers with wound care, Iv’s, injections, venipuncture, and medication administration.
• Educated provider and office staff about medical records and clinical standard guidelines.
• Collect member records and conduct reviews by contacting providers and placing results collected into a specific data base.
• Receives HEDIS assignment and independently contacts offices, schedules appointments, arranges to the office on a timely basis.
• Collecting necessary medical record information through office visits or faxes and entering them into our HEDIS Software.

• Scheduled appointments for patients via phone and in person.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Documented notes during patient visits.
• Cleaned and maintained medical equipment following procedures and standards.
• Educated patients about medications, procedures and physician's instructions.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Contacted pharmacies to submit and refill patients prescriptions.