Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mabel Ismael

Summary

Hardworking and passionate job seeker with strong

organizational skills eager to secure entry level position,

Ready to help team achieve company goals, Organized and

dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on

added responsibilities to meet team goals. Detail-oriented

team player with strong organizational skills. Ability to

handle multiple projects simultaneously with a high

degree of accuracy.

Overview

41
41
years of professional experience

Work History

Operations Analyst

Wells Fargo Capital Finance
05.1980 - 02.2021

Completed financial trades, wire transfers and payments.

Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.

Executed wire transfers to local and international vendors,

prepared batch checks for mailing to average vendors monthly.

Received and posted payments to loan accounts.

Followed up with customers about resolved issues to

maintain high standards of customer service.

Updated account information to maintain customer

records.

Answered constant flow of customer calls with minimal

wait times.

Collaborated closely with custodian banks, processed,

monitored, and forwarded wire transfers for over two

hundred clients.

Record and deposit all incoming and outgoing fund

transaction to applicable accounts.

Prepared, verified, and maintained purchases and sales

reports for all high-volume clients.

Prepare and process month-end reports to ensure

reconciliation of all pay and receive invoices'

Liaise with sales, account managers, and management to

ensure accurate posting of wire request.

Managed client accounts resolving issues and discrep-

ancies with fund transfers and invoice payments.

Report and escalate discrepancies and outstanding pay

invoices to upper and senior management.

Worked closely with team members to deliver project

requirements, develop solutions and meet deadlines.










Education

No Degree - Human Services

New York City College of Technology of The City University of New York
Brooklyn, NY

High School Diploma -

Manning's High School
Jamaica, West Indies
06.1975

Skills

  • Help Desk Support
  • Production Work
  • Microsoft Excel
  • Customer Inquiries
  • Active Listening
  • Clerical Support
  • Payment Processing
  • Daily Reports
  • Customer Communication
  • Customer Satisfaction

Timeline

Operations Analyst

Wells Fargo Capital Finance
05.1980 - 02.2021

No Degree - Human Services

New York City College of Technology of The City University of New York

High School Diploma -

Manning's High School
Mabel Ismael