Mabel Mosley
Pittsburgh,PA
Summary
I am an avid reader, loves historical facts, animal lover, I love crafts and repurposing materials. I enjoy nature walks and sharing my knowledge of nature with friends. I love spending time with my grandsons and outings with them.
Overview
35
35
years of professional experience
Work History
General Manager of Food Service
AVI
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Cook
Encompass Healthcare
01.2020 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
Cook
Vincentian Home
01.2008 - 01.2020
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Assistant Manager
Kuhn's Market
10.2006 - 08.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Manager
Pat Catan's
03.1989 - 02.2003
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - Business Administration And Management
CCAC
Pittsburgh, PASkills
- Operations Management
- Cost Control
- Creativity and Innovation
- Marketing and Promotions
- Scheduling and Rostering
- Customer Service
- Quality Control
- Performance Evaluations
Timeline
Cook
Encompass Healthcare
01.2020 - Current
Cook
Vincentian Home
01.2008 - 01.2020
Assistant Manager
Kuhn's Market
10.2006 - 08.2008
Store Manager
Pat Catan's
03.1989 - 02.2003
General Manager of Food Service
AVI
No Degree - Business Administration And Management
CCAC
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