Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Languages
Timeline
Generic
Mabel  Rodriguez

Mabel Rodriguez

Worcester,MA

Summary

I I’m a very reliable person, I can offer my full attention & learn anything I need to & quick

I’m a very responsible person

Strategic [Job Title] with established experience in retail environments. Recognized for communicating well with customers and delivering exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability.

Personable [Job Title] with background providing exemplary customer service. Practiced in use of POS systems and proficient in money handling. Delivers loss prevention and thorough product knowledge.

Overview

8
8
years of professional experience

Work History

Assistant

Omni Home Care
09.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Kohl’s

Jeanine mills
08.2021 - Current
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Secretary/dispacher

Lisrod Trasportationz
02.2024 - 01.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

Dental Assistant

Dental Dreams LLC
01.2020 - 02.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.

Oriol Nursing Home

Nathan oriol
12.2016 - 02.2017

-Attended to patients in directed bed unit, continuously checking on needs and maintaining high standards of patient care.

attended to patients

-Safeguarded patient privacy with strict adherence to Hippa protocol,.

-Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Dental Assistant -

Boston University
Boston, MA
01.2021

Criminal Justice

Quinsigamond Community College
Worcester, MA
01.2011

High School Diploma -

Burncoat Senior High School
Worcester, MA
01.2009

Skills

  • [Type] brand promotions
  • Interpersonal and written communication
  • Retail merchandising expertise
  • Teamwork
  • Cash register operation
  • Sales expertise
  • Money handling
  • Retail sales
  • Money Transfer Systems
  • Customer assistance
  • Independent judgement
  • Multitasking
  • Assessed customer product needs and interests in order to best recommend suitable items
  • Documentation and recordkeeping

Contact

Worcester, MA 01601

Education and Training

Worcester, MA,Worcester, MA

Languages

Spanish
Native or Bilingual

Timeline

Assistant

Omni Home Care
09.2024 - Current

Secretary/dispacher

Lisrod Trasportationz
02.2024 - 01.2025

Kohl’s

Jeanine mills
08.2021 - Current

Dental Assistant

Dental Dreams LLC
01.2020 - 02.2024

Oriol Nursing Home

Nathan oriol
12.2016 - 02.2017

High School Diploma -

Burncoat Senior High School

Dental Assistant -

Boston University

Criminal Justice

Quinsigamond Community College
Mabel Rodriguez