Mabel Rosales
HOMESTEAD
Summary
To obtain a challenging position in the Medical setting that enables me to fully use my skills and experience. Proficient in patient interaction, medical record management, and office support tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Office Supervisor
Endocrine Center Of Aventura
07.2012 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assists physician with simple procedures and patient.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Collect and prepares specimens for laboratory analysis.
- Maintain medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answers telephones, routes calls, takes, and relays accurate phone messages. Schedule patient appointments and verify insurance information.
Front Desk/ Alternate Administrator
Heartbeat Home Health Agency
08.2009 - 12.2011
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Addressed any concerns or complaints from patients or family members promptly, resolving issues professionally and efficiently.
- Confirmed appointments, communicated with patients and medical staff, and update records.
- Answered phone promptly and directed incoming calls to correct offices.
Medical Assistant
University Of Florida
11.2005 - 03.2008
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
AA - Sociology
Miami Dade College
Miami, FL01.2011
900 hour Medical Assistant Program -
Sanford Brown Institute
Jacksonville, FL01.2005
Skills
- HIPAA compliance
- Patient scheduling
- Vital signs monitoring
- Phlebotomy
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Reliable team player
Specialqualifications
Bilingual (English and Spanish)
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Languages
English
Spanish
Timeline
Medical Assistant/Front Office Supervisor
Endocrine Center Of Aventura
07.2012 - Current
Front Desk/ Alternate Administrator
Heartbeat Home Health Agency
08.2009 - 12.2011
Medical Assistant
University Of Florida
11.2005 - 03.2008
900 hour Medical Assistant Program -
Sanford Brown Institute
- Basic Life Support Certification (BLS)
- CPR/AED Certification
AA - Sociology
Miami Dade College
Similar Profiles
JORDAN STEPHENSONJORDAN STEPHENSON
Medical Assistant at South Florida Endocrine CenterMedical Assistant at South Florida Endocrine Center
Nazia AlamNazia Alam
Office Receptionist at Endocrine & Metabolic Disorders CenterOffice Receptionist at Endocrine & Metabolic Disorders Center
Natalie NickersonNatalie Nickerson
Medical Assistant at UCLA Endocrine CenterMedical Assistant at UCLA Endocrine Center