Summary
Overview
Work History
Education
Skills
Specialqualifications
Certification
Languages
Timeline
Generic

Mabel Rosales

HOMESTEAD

Summary

To obtain a challenging position in the Medical setting that enables me to fully use my skills and experience. Proficient in patient interaction, medical record management, and office support tasks.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Assistant/Front Office Supervisor

Endocrine Center Of Aventura
07.2012 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assists physician with simple procedures and patient.
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Collect and prepares specimens for laboratory analysis.
  • Maintain medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answers telephones, routes calls, takes, and relays accurate phone messages. Schedule patient appointments and verify insurance information.

Front Desk/ Alternate Administrator

Heartbeat Home Health Agency
08.2009 - 12.2011
  • Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
  • Addressed any concerns or complaints from patients or family members promptly, resolving issues professionally and efficiently.
  • Confirmed appointments, communicated with patients and medical staff, and update records.
  • Answered phone promptly and directed incoming calls to correct offices.

Medical Assistant

University Of Florida
11.2005 - 03.2008
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Education

AA - Sociology

Miami Dade College
Miami, FL
01.2011

900 hour Medical Assistant Program -

Sanford Brown Institute
Jacksonville, FL
01.2005

Skills

  • HIPAA compliance
  • Patient scheduling
  • Vital signs monitoring
  • Phlebotomy
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Reliable team player

Specialqualifications

Bilingual (English and Spanish)

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification

Languages

English
Spanish

Timeline

Medical Assistant/Front Office Supervisor

Endocrine Center Of Aventura
07.2012 - Current

Front Desk/ Alternate Administrator

Heartbeat Home Health Agency
08.2009 - 12.2011

Medical Assistant

University Of Florida
11.2005 - 03.2008

900 hour Medical Assistant Program -

Sanford Brown Institute

AA - Sociology

Miami Dade College

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Mabel Rosales