Mabel Zanini
Sunrise,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Dental Coordinator
Dr.Thomas R Nordman
Hialeah, FL
01.2020 - Current
- Assisted dentists in delivering quality care through efficient preparation of equipment, materials, and instruments required for procedures.
- Achieved operational excellence by implementing robust tracking systems for patient records and treatment plans.
- Cultivated a positive work environment through effective team communication, fostering collaboration among dental professionals.
- Assisted with billing and Insurance Claim Processing.
- Entered treatment plan and posted Insurance payments.
Administrative Assistant
All Florida Insurance Claims Services
Miami Lakes, Florida
03.2018 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Filed Insurance Claims on behalf of Insured and adjust and negotiate settlement on behalf of insured.
Front Desk Dental Assistant
Victor Lowell, D.M.D.
Coral Gables, FL
01.2017 - 03.2018
- Enhanced patient experience by providing a welcoming and efficient front desk service.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Collaborated with dental staff to optimize appointment scheduling, maximizing productivity while minimizing patient wait times.
- Streamlined appointment scheduling processes for improved office efficiency and reduced wait times.
Education
High School Diploma -
Hialeah Senior High School
Hialeah, FL04.1995
Skills
- Word, Excel, OutLook
- Bilingual
- Dentrix System
- HIPAA Compliance
- Office Administration
- Phone Etiquette
Timeline
Dental Coordinator
Dr.Thomas R Nordman
01.2020 - Current
Administrative Assistant
All Florida Insurance Claims Services
03.2018 - 09.2020
Front Desk Dental Assistant
Victor Lowell, D.M.D.
01.2017 - 03.2018
High School Diploma -
Hialeah Senior High School