Mabelly Robles Rivera
San Antonio,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified medical assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
NW CommuniCare
08.2022 - Current
- Assisted in and floated to Family Medicine Department, Pediatrics and OB/GYN sites.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Northeast Endocrinology
11.2021 - 07.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
Member Service Representative
MCNA Dental
03.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Maintained and managed customer files and databases.
- Promptly responded to inquiries and requests from prospective customers.
- Assisted members in selecting a provider and eligibility.
Interior Technology
Avanzar Toyota
02.2015 - 02.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Assembled Toyota Tundras, welding, baja seating
Education
Certified Medical Assistant - Nursing
NW San Antonio Medical Assistant
San Antonio02.2022
Basics - Nursing
San Antonio College
San Antonio, TXSkills
- [Type] Coding
- Inventory and Supply Management
- HIPAA Compliance
- Medical Terminology
- Electronic Health Records: NextGen, ECW
- Electronic Health Records
- Patient Scheduling
- Vital Sign Monitoring
- Medical Billing and Coding
- Specimens Collection and Processing
- Medical Billing
- Needs Assessments
- Patient Documentation
- Patient Assessments
- Medical Records Management
- Procedure Assistance
- Patient-Focused Care
- Phlebotomy
- Patient Flow Management
- OB/GYN Procedures
- Reliable Team Player
- Trustworthy Companion
- CPR
- Adaptable
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - expires 02/2024
- COVID-19 Contact Tracing Certificate - 10/2020
- Certified Community Health Worker - Maternal Health DSHS
Timeline
Certified Medical Assistant
NW CommuniCare
08.2022 - Current
Certified Medical Assistant
Northeast Endocrinology
11.2021 - 07.2022
Member Service Representative
MCNA Dental
03.2021 - 11.2021
Interior Technology
Avanzar Toyota
02.2015 - 02.2017
Certified Medical Assistant - Nursing
NW San Antonio Medical Assistant
Basics - Nursing
San Antonio College