Hi, I’m
MABEL SAUTER
Jay
Summary
Dynamic business leader with a proven track record in management and team collaboration, ready to drive results in any role. Expertise in strategic planning, financial oversight, and operational efficiency enhances the ability to tackle complex challenges. Committed to fostering a culture of reliability and adaptability, ensuring consistent performance and sustainable growth in fast-paced environments. Passionate about leveraging skills to contribute to organizational success and exceed performance expectations.
Overview
11
years of professional experience
Work History
Red Oak Bakery & Larder
Business Owner
03.2024 - Current
Job overview
- Implemented cost control measures that improved profitability while maintaining product excellence.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Developed and executed operational strategies to enhance product quality and customer satisfaction.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
self-employed
Independent Personal Cleaner and Organizer
05.2015 - 01.2024
Job overview
- Utilized industry-standard cleaning tools and eco-friendly products to enhance effectiveness.
- Developed customized cleaning schedules tailored to client needs for optimal results.
- Trained new clients on proper maintenance techniques to prolong cleanliness standards.
- Fostered strong client relationships through consistent communication and exceptional service delivery.
- Used time management and efficient cleaning methods to meet deadlines.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
Volta Natural Cleaning
Manager
03.2015 - 03.2016
Job overview
- Oversaw daily operations to ensure adherence to eco-friendly cleaning protocols.
- Developed and implemented training programs for staff on natural cleaning techniques.
- Conducted regular quality control checks to maintain service excellence standards.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Temple UniversityPhiladelphia, PA
Bachelor of Arts from English
05-2012
University Overview
- Certificate of Writing
- GPA 3.8
- Dean's List 2010-2012
Skills
- Financial record management
- Organizational management expertise
- Client relationship management
- Effective conflict resolution
- Creative content development
- Innovative problem-solving
- Meticulous attention to detail
- Employee onboarding and training
- Adaptability to change
- Strong organizational skills
- Analytical problem solving
- Proofreading
- Scheduling
- Strategic Decision-making
- Social media engagement
- Leadership expertise
Timeline
Business Owner
Red Oak Bakery & Larder
03.2024 - Current
Independent Personal Cleaner and Organizer
self-employed
05.2015 - 01.2024
Manager
Volta Natural Cleaning
03.2015 - 03.2016
Temple University
Bachelor of Arts from English