Mabior Agaau Deng Nhial
Juba South Sudan ,Jonglei
Summary
Dedicated and experienced professional with ten years of experience in both public and private sectors, having specialized experience in computer engineering and system administration, my background aligns with the responsibilities of a Telecommunication Engineer. My skills in Microsoft Windows Servers, system security, and virtualized environments, coupled with a prominent role in enhancing system reliability and performance, showcase my ability to contribute meaningfully to this section.
Strong leadership and communication abilities with a passion for continuously learning and adapting to new challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Managing Director (NILEPET)
04.2024 - 07.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved safety procedures to promote employee well-being and safety and protect the company from potential liability.
- Managed compliance to keep the organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep the business operating within budget.
- Maintained positive visitor relations by addressing problems head-on and implementing successful corrective actions.
- Maintained a professional demeanour by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Office Manager
Managing Director (NILEPET)
03.2024 - 07.2024
Executive Secretary
Managing Director Office (NILEPET)
01.2023 - 04.2024
- Transcribed phone messages and relayed to appropriate personnel.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Collated and distributed agendas and minutes for all executive meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Wrote reports, executive summaries and newsletters.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
System Administrator
Nile Petroleum Corporation
06.2019 - 01.2023
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Completed reports detailing network and systems performance and downtime issues.
- Monitored temperature and power draw to immediately detect faults and failures.
- Provisioned new software and hardware for use, following established security policies.
- Worked with users to determine areas of technology in need of improved usability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Managed onboarding and offboarding of employees.
- Adopted cost-effective, useful solutions to implement into current systems.
- Introduced management tools to create and manage virtual server computing environment.
- Diagnosed and executed resolution for network and server issues.
- Researched and recommended new technologies and strategies for improving system performance.
- Performed network security design and integration duties.
- Identified and resolved network congestion issues and bottlenecks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maximized system availability through development and testing of contingency plans.
- Planned and implemented upgrades to system hardware and software.
ICT Assistant Manager
South Sudan Embassy
05.2016 - 04.2019
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Managed life cycle replacement of hardware and software.
- Oversaw development and implementation of improvements to support network operations.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Implemented and maintained technology and software budget.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
System Controller
Cavendish University Uganda
09.2018 - 11.2018
- Assessed readings from recording instruments, Type and other indicators and watched for warning signals.
- Operated and controlled Type, Type and Type equipment.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Suggested specific ideas for process, productivity and safety improvements.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Quickly shut down equipment in emergency situations following protocols.
Executive Secretary
Ministry of Justice
01.2010 - 01.2011
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Transcribed phone messages and relayed to appropriate personnel.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements and bookings for executive staff.
- Collated and distributed agendas and minutes for all executive meetings.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential information in professional manner.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
Kenya Certificate Of Primary Education (KPCE) - KCPE
Lodwar Mixed Primary School
Nakuru Kenya 11.2007
Bachelor Of Science - Computer Engineering
Cavendish University Uganda
Kampala Uganda 03.2019
Diploma In Information Technology - ICT
Rift Valley Institute
Nakuru Kenya 11.2012
Kenya Certificate Of Secondary Education (KCSE) - KCSE
Shine's Boys High School
Nakuru Kenya 11.2011
Skills
- Creative problem-solving
- Technical skills
- Analytical skills
- Project management and teamwork
- Communication skills
- Data Entry
- Compliance Monitoring
- Operations Management
- Contract Administration
- Inventory Control
- Organizational Skills
- Documentation and control
Certification
Additional Skills
April 2010
Conflicts Resolution & Peace Building at Together Development Programme (Kenya)
Dec 2010
Trained on Emergency Preparedness and Response with LWF/DWS, and C&D
June 2011
Participated in a five days Peer Educators training organized by SSAC supported by UNICEF
Sept 2011
Project planning and Management at Together Development Programme (Kenya)
Languages
English
Full Professional
Kiswahili
Professional Working
Arabic
Limited Working
Dinka
Native or Bilingual
Timeline
Office Manager
Managing Director (NILEPET)
04.2024 - 07.2024
Office Manager
Managing Director (NILEPET)
03.2024 - 07.2024
Executive Secretary
Managing Director Office (NILEPET)
01.2023 - 04.2024
System Administrator
Nile Petroleum Corporation
06.2019 - 01.2023
System Controller
Cavendish University Uganda
09.2018 - 11.2018
ICT Assistant Manager
South Sudan Embassy
05.2016 - 04.2019
Executive Secretary
Ministry of Justice
01.2010 - 01.2011
Kenya Certificate Of Primary Education (KPCE) - KCPE
Lodwar Mixed Primary School
Bachelor Of Science - Computer Engineering
Cavendish University Uganda
Diploma In Information Technology - ICT
Rift Valley Institute
Kenya Certificate Of Secondary Education (KCSE) - KCSE
Shine's Boys High School
Additional Skills
April 2010
Conflicts Resolution & Peace Building at Together Development Programme (Kenya)
Dec 2010
Trained on Emergency Preparedness and Response with LWF/DWS, and C&D
June 2011
Participated in a five days Peer Educators training organized by SSAC supported by UNICEF
Sept 2011
Project planning and Management at Together Development Programme (Kenya)
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