MAC BURNS
Saint Johns
Summary
Psychiatric Mental Health Nurse Practitioner and seasoned clinical leader specializing in care coordination and quality improvement. Proven ability to implement data-driven strategies that enhance patient outcomes, including a 44% reduction in readmission rates. Seeking to utilize extensive healthcare experience and PMHNP credentials in a dynamic mental health environment.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Virtual Nurse
Banyan Medical Solutions
09.2022 - 10.2025
- Provide comprehensive virtual nursing services including education, safety rounds, chart reviews, admissions, and discharges for partnered hospital systems.
- Conduct virtual patient assessments and care coordination across multiple hospital systems.
- Perform comprehensive chart reviews and documentation audits for quality assurance.
- Deliver patient and family education on discharge planning and medication management.
Director of Clinical Services Integration
Family Care Partners
Jacksonville
12.2020 - 02.2022
- Led strategic development and implementation of clinical service extensions across all healthcare facets for a deeply rooted ACO.
- Built and managed Chronic Care Management (CCM) and Transitional Care Management (TCM) teams including APRNs, RNs, and MAs to deliver optimal outcomes for vulnerable populations while minimizing avoidable costs.
- Developed data-driven strategies that identified trends and opportunities, enhancing patient outcomes.
- Enhanced internal and external communication protocols resulting in improved care coordination.
- Established and maintained relationships with high-quality provider networks, facilitating improved care access and collaboration.
- Analyzed and interpreted key performance indicators to inform actionable improvement plans, driving targeted enhancements in clinical services.
- Served as hiring manager overseeing recruitment and development across multiple clinical areas.
Regional Clinical Director
Fusion5 Healthcare Solutions
St. Charles
10.2018 - 01.2020
- Managed value-based care initiatives for BPCI-A clinical episodes, enhancing care delivery across southern region hospital clients.
- Led a team of 14 case managers across eleven hospital sites in three states, successfully reducing 90-day readmission rates and decreasing post-acute care utilization.
- Collaborated with executive leadership to achieve targeted outcomes in care redesign initiatives.
- Employed data analytics and evidence-based tactics to significantly impact patient outcomes.
- Ensured strategic alignment between Fusion5 and hospital value-based care goals.
- Delivered monthly reports and program progression overviews to hospital leadership, ensuring transparency and accountability.
Transitional Care Registered Nurse
Sound Physicians
Tacoma
07.2015 - 10.2018
- Developed and managed post-acute networks, strengthening transitional care services as senior member of National Transitional Care Service Mentorship team.
- Managed BPCI patient outcomes, enhancing care coordination for nation's largest physician group practice.
- Achieved top three national ranking for two Florida hospitals under management.
- Utilized data analytics to identify trends, informing evidence-based solutions to improve patient care.
- Tracked and measured patient care outcomes with accountability for performance metrics.
- Built and maintained key relationships with hospital leadership and clinical teams.
- Presented quarterly outcomes to Hospital C-Suite leadership teams.
- Contributed to initiatives at the nation's largest physician group practice.
Transitional Care Coordinator
St. Vincent's Medical Center
Jacksonville
12.2012 - 07.2015
- Achieved remarkable 44% reduction in readmission rates (from 28% to 16%), leading to hospital's acquisition of Heart Failure Gold Status recognition.
- Designed and executed evidence-based strategies to prevent readmissions, enhancing patient outcomes.
- Collaborated with chief cardiologist/interim CEO to establish a comprehensive Transitional Care Program for heart failure patients.
- Provided comprehensive patient and family education on heart failure management.
- Facilitated multidisciplinary team collaboration to strengthen value-based care initiatives.
- Participated in heart failure task force and readmission committee initiatives.
Clinical Reviewer
CareCore National
01.2011 - 01.2012
- Assessed healthcare services for compliance with URAC and NCQA standards, ensuring quality and appropriateness of care.
- Reviewed clinical documentation for accuracy and compliance with health regulations.
- Evaluated medical necessity for various healthcare services and procedures.
- Collaborated with healthcare providers to clarify clinical information and resolve issues.
Staff Nurse, Pediatric ICU Nurse
Wolfson Children's Hospital
01.2007 - 01.2011
- Managed critically ill pediatric patients in PICU, including those on ventilation, sedation, and chemical paralysis.
- Participated in Code Blue Committee meetings to evaluate and enhance emergency protocols.
Education
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner-BC
Jacksonville University
Jacksonville, FL05-2026
Bachelor of Science in Nursing -
Jacksonville University
Jacksonville, FL01-2012
Associate of Science in Nursing -
Saint John's College
Jacksonville, FL01-2007
Skills
- Psychiatric assessment
- Medication management
- Crisis intervention
- Clinical leadership
- Value-based care
- Quality improvement
- Data analytics
- Team management
- Care coordination
- Telehealth and virtual care
- Regulatory compliance
- Strategic planning
Affiliations
- American Psychiatric Nurses Association (APNA)
- American Nurses Association (ANA)
- Florida Nurses Association
- National Association of Healthcare Access Management
Certification
- PMHNP-BC (Board Certified Psychiatric Mental Health Nurse Practitioner)
- RN
Accomplishments
- Reduced heart failure readmission rates by 44% (28% to 16%) leading to Heart Failure Gold Status.
- Managed clinical teams of 14+ professionals across 11 hospital sites in 3 states.
- Achieved consistent top three national ranking for Sound Physician’s BPCI-A hospital outcomes.
- Successfully reduced 90-day readmission rates and post-acute care utilization.
- Developed and implemented value-based care initiatives across multiple healthcare systems.
- Senior member of Sound Physicians National Transitional Care Service Mentorship team.
Personal Information
Title: Psychiatric Mental Health Nurse Practitioner
Timeline
Virtual Nurse
Banyan Medical Solutions
09.2022 - 10.2025
Director of Clinical Services Integration
Family Care Partners
12.2020 - 02.2022
Regional Clinical Director
Fusion5 Healthcare Solutions
10.2018 - 01.2020
Transitional Care Registered Nurse
Sound Physicians
07.2015 - 10.2018
Transitional Care Coordinator
St. Vincent's Medical Center
12.2012 - 07.2015
Clinical Reviewer
CareCore National
01.2011 - 01.2012
Staff Nurse, Pediatric ICU Nurse
Wolfson Children's Hospital
01.2007 - 01.2011
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner-BC
Jacksonville University
Bachelor of Science in Nursing -
Jacksonville University
Associate of Science in Nursing -
Saint John's College