Mac Cavallaro
Tracy,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at JD Sports. Multiple months leading in shoe sales for store. Motivated Server/Barback with engaging personality and flexible approach while employed at Bistro 135. Eventually got promoted to shift leader because of upbeat and friendly attitude toward coworker and customer needs to facilitate enjoyable working and dining experiences.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate (Seasonal)
JD Sports
San Jose, CA
09.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Server
Bistro 135
Tracy, CA
03.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server (Seasonal)
NorCal Staffing
Pleasanton, CA
05.2022 - 08.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Store Associate
In N Out
Tracy, CA
09.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
John C. Kimball High School
Tracy, CA05.2023
Skills
- Heavy Lifting Abilities
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Store Opening and Closing
- Flexible Schedule
- Organization
- Team Leadership
Timeline
Retail Sales Associate (Seasonal)
JD Sports
09.2023 - 12.2023
Server (Seasonal)
NorCal Staffing
05.2022 - 08.2022
Server
Bistro 135
03.2022 - 06.2023
Store Associate
In N Out
09.2021 - 03.2022
High School Diploma -
John C. Kimball High School