Consistent top performing furniture industry professional in highly competitive markets for over 26 years with a proven ability to increase market share and revenue. Known for exceptional communication skills in developing, building, and maintaining strong authentic customer centered relationships, along with a demonstrated commitment to training and motivating sales teams.
Hired to increase volume substantially for several Top 100 Accounts such as Gallery Furniture, Exclusive Furniture, and Star Furniture.
Opened 6 new target accounts during the first 2 months of taking the position.
Targeting over 50 accounts to open in the next 6 months through aggressive market analysis, relentless pursuit to secure in-person meetings, and developing true customer needs by understanding their current floor assortments.
Opened over 75 new clients (22 of those were Top 100 Furniture Retailers) and industry manufacturers to drive overall revenue and growth. Those Top 100 Retailers include names such as NFM, RTG, Furnitureland South, Farmers, Mathis Brothers, Royal Furniture, and City Furniture.
Opened and executed solid growth plans for global commercial accounts such as Westin, Marriott, Chuy's, Landry's Properties, Club Corp, and Darden Inc.
Identified and pursued valuable business opportunities with national and worldwide manufacturers to generate new company revenue and improve bottom line profit in the area of furniture repairs. Some of those manufacturers include- Cozzia, Homestretch, Klaussner, IFD, Pride Mobility, Rowe Furniture, Vaughan Bassett, and Lazboy.
Contributed to industry events and trade shows to showcase products, gather industry intelligence, and cultivate long lasting B2B relationships.
Developed a secondary furniture distribution company, Sutton Home Furniture LLC, to generate additional revenue streams through product sales and serving as a 3rd party full scale warehouse for Tommy Bahama Home by receiving product, inspecting product, and delivering product for all of their Houston customers.
Trained and guided team members to maintain high productivity and performance metrics through daily goals meetings and weekly/monthly performance reviews.
Achievements:
Managed and increased volume from $7 million to over $13 million through strong dealer relationships and customized product assortment planning with Top 100 Furniture Retailers such as Gallery Furniture, Conns, Lacks Valley Stores, Star Furniture and Exclusive Furniture.
Opened up over 50 accounts in south Texas by carefully analyzing distribution, initiating contact, and closing new account contracts.
Selected to develop an implement an on the job training program for multiple associates including personal training of the grandson of Franklin's owner. This program focused on time management, organization skills, presentation planning, negotiation techniques, and servicing accounts which prepared them for taking on their own territories.
Increased overall product excitement and product knowledge by implementing " off the wall" sales training through interactive sales training events.
Successfully managed and cultivated a total of 38 store fronts, which included overseeing a prominent 20-store furniture retailer, equipped with 4 exclusive in-store Lane Furniture Galleries. This achievement was accomplished through meticulous efforts in building robust product line-ups and conducting intensive product sales meetings, strengthening the stores' market position and enhancing customer satisfaction.
Demonstrated exceptional sales acumen by generating impressive sales figures of over 2500 recliners biannually (5000 in total) for a specific account. This accomplishment was realized through adept ad designing, persuasive presentations, and the implementation of a highly effective "Buy One, Get One Free" (BOGOF) campaign across all 20 stores. The strategic campaign significantly boosted Fall and Spring business, leading to substantial revenue growth for the account.
Pioneered a "Gold Standard" level of service for all accounts, setting a benchmark for unparalleled customer experience. This achievement was accomplished through a consistent and dedicated communication approach, ensuring prompt and thorough engagement with clients beyond standard expectations. The individual's commitment to going above and beyond, even exceeding a traditional 7-day communication schedule, highlighted a true dedication to customer satisfaction and loyalty.
Demonstrated exceptional sales expertise and determination, leading to a rapid promotion from Sales Trainee to Sales Associate within the first 6 months in the assigned territory. This achievement was driven by adept prospecting, solicitation, and successful closure of new accounts, including a prominent multi-store rental business. The ability to secure significant new accounts showcased a strong aptitude for sales and relationship-building
Showcased innovative thinking and leadership by designing and executing targeted sales award contests. These contests were specifically tailored to energize and motivate sales associates to actively promote advertised events and increase sales within targeted product categories. The implementation of these contests not only boosted team morale but also had a direct impact on the sales performance and promotional efforts of the sales associates.
Relationship Building
Sales Training and Development
Client-focused
Team Leading
Engaging Public Speaker
Targeting Prospects
High Level of Customer Service
Negotiates a "Win-Win" Solution
Market Analysis
Maximizing Floor Slots
Uncovers, Identifies, and Develops Accounts
Brand Development & Marketing
Honored with the prestigious AHM's MVP award not once, but twice, showcasing outstanding contributions and unparalleled dedication to excellence.
Distinguished as AHM's Highest Sales Producer an astounding 12 times, garnering weekly recognition for consistently achieving remarkable sales results
Earned the esteemed title of Salesman of the Year for Franklin Corporation in both 2012 and 2014, an impressive acknowledgment of superior salesmanship and industry expertise
Achieved the remarkable feat of being named the Salesman of the Year for Southwest Division- Franklin Corporation in 2006, demonstrating exceptional sales prowess and market leadership
Received the illustrious $2 Million Club Award at Lane Furniture, an exclusive recognition reserved for exceptional sales achievers, further solidifying a legacy of exceptional performance.
Devoted Family Man, Believer & Bulldog Owner
BSF (Bible Study Fellowship) Group Leader - Kingwood,TX Chapter
Lifegroup Coordinator- UCC Church, Humble,TX
Elvis Impersonator & Entertainer (The Kingwood King)
Lifelong Guitar Player and Singer/Songwriter