Mac-Thomas Owusu
HOUSTON
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Deli Clerk
Kroger
HOUSTON
08.2025 - 10.2025
- Assisted customers with deli product selections and inquiries.
- Prepared and sliced meats, cheeses, and other deli items daily.
- Maintained cleanliness and organization of deli display cases.
Warehouse Associate
FedEx
HOUSTON
06.2024 - 05.2025
- Loaded and unloaded packages using powered equipment and manual handling techniques.
- Organized inventory in designated storage areas for efficient access and retrieval.
- Processed incoming shipments by verifying contents against shipping documents.
Server
Clarewood Retirement Home
HOUSTON
01.2024 - 04.2024
- Served meals to residents following dietary guidelines and preferences.
- Assisted in setting up dining areas for meal service and special events.
- Communicated with kitchen staff to ensure timely meal delivery and quality standards.
- Delivered exceptional dining experiences to residents and guests.
- Served meals efficiently while maintaining cleanliness and organization.
- Collaborated with kitchen staff to ensure timely meal preparation.
Education
Alief Hastings High School
HOUSTON, TXSkills
- Product preparation
- Inventory management
- Customer service
- Safety compliance
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Organization skills
- Adaptability
Timeline
Deli Clerk
Kroger
08.2025 - 10.2025
Warehouse Associate
FedEx
06.2024 - 05.2025
Server
Clarewood Retirement Home
01.2024 - 04.2024
Alief Hastings High School