Mac Webster
High Point,NC
Summary
A reliable and upbeat employee who successfully promotes customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Golf Shop Attendant
City Of Boise, Parks And Recreation
05.2020 - 08.2023
- Reconciled daily tee sheets, checked in customers, and resolved payment discrepancies.
- Assisted in repairing and regripping clubs on a daily basis.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees, and cart and club rentals.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Cooperated and taught junior golfers the basic skills and strategies of golf through consistent group lessons.
Team Member
Qdoba Eats
03.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed vital customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Courtesy Clerk
Albertsons Grocery Store
10.2021 - 03.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Education
BBA - Business Administration
High Point University
High Point, NC05.2026
High School Diploma -
Riverstone International School
Boise, ID05.2022
Skills
- Productivity Performance
- Credit and Debit Card Processing
- Safety and Cleanliness Standards
- Loss Prevention Goals Monitoring
- Register Opening and Closing
- Returns and Exchanges
- Team Cooperation
- Speech Clarity
- Closing Procedures
- Professional Relationships
- Issue Refunds
- Cash Register Operations
- Customer Relations Skills
- Building Customer Loyalty
- Security Practices
- Merchandise Receiving and Handling
- Maintaining Clean Work Areas
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
Golf
I have been playing golf my entire life and have so far achieved the skills and knowledge that can help build and grow the game of golf. I have started a golf social media in the past years that has gained decent traction amongst the golf community. With my skills in golf, I have also introduced and taught many people who are interested in learning about the game of golf. I taught junior lessons through my golf course and I gained a solid foundation of skills and techniques when it comes to teaching a younger audience.
Timeline
Team Member
Qdoba Eats
03.2022 - 08.2022
Courtesy Clerk
Albertsons Grocery Store
10.2021 - 03.2022
Golf Shop Attendant
City Of Boise, Parks And Recreation
05.2020 - 08.2023
BBA - Business Administration
High Point University
High School Diploma -
Riverstone International School
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