MaCale Williams-Turner
Pasadena,MD
Summary
LPN seeking to combine recent education with field experience to pursue career opportunities in psych/mental health with a focus to deliver high-quality patient care without judgement, provide advocacy, and create lasting rapport.
Overview
3
3
years of professional experience
Work History
Receptionist
The Coordinating Center
05.2023 - Current
- Handling clients of varied abilities and mental health needs with empathy, patience, and professionalism
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Concierge
Brightview Senior Living
03.2021 - Current
- Build rapport with residents of all cognitive abilities and their families to acclimate them to senior community living
- Be educated on ongoing changes of state policies and procedures
- Create/manage medical & legal files for all residents in accordance to state policies
- Reaches out to emergency services during crisis.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Education
Associate of Arts - Transfer Studies
Anne Arundel Community College
Arnold, MD12.2024
Certificate - Practical Nursing
Anne Arundel Community College
Arnold, MD05.2024
Certificate - Basic Life Support (BLS)
American Heart Association
05.2023
Certificate - Crisis Prevention Counselor
Crisis Text Line
05.2022
Skills
- Time Management
- Critical Thinking
- Crisis Management
- Adaptive
- Detail-oriented
- Advocacy
- Excellent Communicator
- Team Player
- Innovative
Clinical Expirience
Long Term Care/Acute Rehab – Autumn Lake Healthcare Crofton, MD | Aug-Sept 2023
Medical-Surgical Care – Baltimore Washington Medical Center Glen Burnie, MD | Sept–Nov 2023
Pediatric – Howard County Medical Center Columbia, MD| Nov 2023
Labor & Delivery, Postpartum and Newborn Care – Harbor Hospital – Baltimore, MD | Feb 2024
Psych – Hope House Treatment Center Crownsville, MD | Mar 2024
Cardiac Medical-Surgical Care – St. Agnes Hospital Baltimore, MD | Apr – May 2024
Timeline
Receptionist
The Coordinating Center
05.2023 - Current
Concierge
Brightview Senior Living
03.2021 - Current
Associate of Arts - Transfer Studies
Anne Arundel Community College
Certificate - Practical Nursing
Anne Arundel Community College
Certificate - Basic Life Support (BLS)
American Heart Association
Certificate - Crisis Prevention Counselor
Crisis Text Line
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