Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Macarrah Norris

Gainesville,Florida

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Uf Health College Of Dentistry
02.2021 - Current
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.

Shift Leader

Walgreens
01.2019 - 01.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Designated Hitter

Walgreens
02.2017 - 01.2019
  • Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
  • Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
  • Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
  • Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
  • Maintained up-to-date knowledge of product offerings, enabling effective recommendations to customers based on their needs.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Associate of Arts -

Santa Fe College
Gainesville, FL
08.2026

Dental Assistant Certificate - Dental Assisting

Gainesville Dental Assistant School
Gainesville, FL
01.2021

High School Diploma -

Gainesville High School
Gainesville, FL
08.2017

Skills

  • Dental impressions
  • Dental Radiography
  • Digital X-Ray Proficiency
  • Equipment Sterilization
  • Customer Service
  • Time Management
  • Attention to Detail
  • Excellent Communication

Certification

  • Certified Dental Assistant
  • Expanded Functions Dental Assistant
  • BLS/CPR

Timeline

Dental Assistant

Uf Health College Of Dentistry
02.2021 - Current

Shift Leader

Walgreens
01.2019 - 01.2021

Designated Hitter

Walgreens
02.2017 - 01.2019

Associate of Arts -

Santa Fe College

Dental Assistant Certificate - Dental Assisting

Gainesville Dental Assistant School

High School Diploma -

Gainesville High School

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Macarrah Norris