Macayla Garcia

• Assisted with various tasks for Angel House nonprofit, including generating ideas, managing merchandise, and participating in meetings
• Effectively managed coordination of executive leadership calender and appointments
• Successfully traveled internationally for business trips.
• Executed personal responsibilities for the Executives and team.
• Demonstrated ability to make effective on-the-spot decisions and generate creative ideas while leading teams
• Answered telephone calls from customers or clients providing assistance where necessary.
• Managed all aspects of catering needs for special events hosted by the organization.

• Planned and executed travel arrangements, including booking tickets, accommodations, and transportation.
• Effectively communicated with clients through various channels including inbound/outbound calls and email, consistently delivering exceptional customer service.
• Assisted clients by offering informative materials for their travels, such as guides, maps, and event programs.
• Efficiently managed credit card payment processing for deposit collection and balance management.
• . Use promotional techniques and offer different services and offerings.
• Take lead and network with small businesses, churches, and other nonprofits
• Assist with event planning and hosting VIPs, Donors to the organization, and guests within the organization

• Prepare smoothies and juices while providing excellent customer service.

• Handles cash/credit card transactions effectively and accurately. Maintain a working knowledge of menu items, serving sizes, and prices.

•Restock products from the storage room and maintain a clean work area.

• Assisted customers with product selection and ordering process.
• Developed positive customer relationships through friendly greeting and excellent service.
• Monitored expiration dates on food items for freshness assurance.

• Performed guest service duties including greeting customers, taking customer orders, and completing transactions.
• Operating the drive-thru window, cash register, and maintaining a clean store environment.

• Other duties as assigned all while going above and beyond to ensure excellent customer service at all times.

• Greeted customers upon entering the store with a friendly demeanor.
• Operated cash registers to process payments from customers.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Monitored expiration dates on food items for freshness assurance.
• Resolved customer issues promptly in a professional manner.
• Maintained a clean and organized work area throughout shift.