Versatile and compassionate healthcare professional with a strong background in patient care and administrative roles. Excelled in HIPAA compliance and patient advocacy, enhancing patient trust and care standards. Skilled in Microsoft Office and patient documentation, with a proven track record of improving patient and administrative processes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Caregiver
Family Tree Private Care
Houston, TX
10.2023 - Current
Perform 100% of resident care ADL functions: including grooming and hygiene, collecting vital signs, performing ROM exercising, and ensuring proper body alignment
Assist in the orientation and training of new CNAs
Serve meals and maintain detailed meal documentation 3 times per day
Supervise resident care, build caring relationships, and report any unusual condition, accident or incidents to Nursing
Caregiver-PRN
AngelicUS Home Care
Houston, TX
05.2020 - Current
Perform 100% of resident care ADL functions: including grooming and hygiene, collecting vital signs, performing ROM exercising, and ensuring proper body alignment
Assist in the orientation and training of new CNAs
Serve meals and maintain detailed meal documentation 3 times per day
Supervise resident care, build caring relationships, and report any unusual condition, accident or incidents to Nursing
Caregiver- PRN
Dawnbrook Home Care
Houston, TX
03.2020 - Current
Deliver compassionate, knowledgeable nursing assistance at facility
Maintain patient trust, dignity and respect while minimizing discomfort during daily health care and duties, bathing and providing comfort to patients in every way possible
Collaborate with hospice houses to assist in the delivery of positive, compassionate, and professional patient care
Comply with HIPPA standards in patient documentation and interactions
Utilize strong clinical skills to conduct obtaining of vital signs, glucose evaluations and provide ROM
Clinicals Rotations- Student Registered Nurse
Nursing Bridges Institute
Pensacola, Florida
05.2022 - 07.2022
Executed clinical rotations in Long Term Care, Midwife Center, Pediatrics, Rehab and Geriatric Psych
Earned Star Student Award status from Clinical Instructor
Collaborated closely with many nurses during rotations to learn an empathetic approach to delivering care and building patient trust
Assisted with finger stick blood sugar and insulin administration, dispensed oral meds and administered injections
Experience with catheters, assisting with nourishment, hydration and positioning of patients into proper body alignment in bed
Obtained vital signs, performed dressing changes, performed Head-to-Toe assessment
Administered patient medications under close observation and then, independently
Answered patient call lights to make assessment of need and performed services within scope of care
Performed care that added to the patient’s physical well-being as needed
Transported patients to designated areas
Phoned Physician for orders under Supervision of Instructor
Assisted wound care nurse with grading wounds using nationally recognized scale
Independently cleansed wounds and performed re-dressing
Human Resources Coordinator
Millennium Physicians/ SSK & Association Management Company
Kingwood, Texas
10.2017 - 09.2019
Provided a high-quality implementation of HR techniques as well as policy, benefits, and onboarding
Engaged in Employee Conflict meetings to include disseminating input, discussed the resolution, shared progress and plan of action
Managed and maintained I-9 audits, TWC claims and all employee licensures and certifications
Entered, verified and updated new hire information into ADP
Time, Attendance, and Payroll— Responsible for processing payroll for 370 employees including exempt and non-exempt employees
Oversee timecards and supported managers on using the timekeeping system
Ensuring all record-keeping is compliant and the appropriate payroll processes, laws and regulations are adhered to
Posted open positions on job boards through the Applicant Tracking System
Maintain accurate information on all job boards
Ensure that job postings match job descriptions
Participated in screening, sorting of resumes and applicants, scheduling and coordination of interviews and conduct reference checks where needed
Prepared offer letters and employment verification letters
Assisted with staffing and recruiting including the development of a pool of diverse, qualified candidates for exempt and non-exempt positions, conduct interviews, reference checks, and background screenings
Constantly worked with the hiring manager department to streamline the hiring process and improve internal policies
Maintained complete confidentiality of all HR/Payroll related information
Ensured all employment practices comply with federal, state and local regulations
Provided administrative support as needed
Human Resources Generalist/Coordinator
Bayshore Medical Center/ East Houston Regional
Pasadena, Texas
03.2013 - 08.2017
Company Overview: A Human Resource Generalist/ Coordinator with strong skillset in, training staff, employee relations, counseling, processed all payroll functions and benefits experience in a progressively dynamic and challenging healthcare environment
Provide the management, delivery, and supervision of all aspects of Human Resources
Manage contractor staff through Parallon in DHP Inventory and eDHP
Serves on multiple employee committees including Employee Advisory Group, Employee Activity Team, Standards of Behavior, and Patient Engagement
A solid professional possessing communication and interpersonal skills that establishes rapport with all levels of staff, management, and business partners
Expert in staff training, development, and performance management to meet operating and financial goals with extensive experience in workforce diversity and team building
In-depth knowledge of employment laws including EEO, OSHA, COBRA, FMLA, ADA and FLSA
A hands-on motivational professional who seeks the best in individuals by teaching, involving and rewarding the person resulting in superior team development and company growth
General business and accounting experience
A Human Resource Generalist/ Coordinator with strong skillset in, training staff, employee relations, counseling, processed all payroll functions and benefits experience in a progressively dynamic and challenging healthcare environment
Human Resources Assistant
Bayshore Medical Center
Pasadena, Texas
10.2012 - 03.2013
A reliable resource for hospital employees, managers, administrators, and external customers
Maintained knowledge of staffing needs for each department and familiarity with essential job functions
Assisted as a Human Resources point of contact for directors and the employees for inquiries and administrative issues
Process employment applications, evaluate qualifications, conduct interviews, make hiring recommendations, and maintain current records
Assisted and supported management and the leadership team with handling and resolving Human Resources employee relation issues
Created and responsible for maintaining personnel files and entered employee information into Human Resources Information Systems
Demonstrated excellent customer service skills, personal responsibility, and integrity
Supported processing and maintenance of payroll records in accordance with policies and procedures, informed Human Resource Management of issues related to employee relations as well as responded appropriately to concerns of other employees
Secretary/ Administrative Assistant
Bayshore Medical Center
Pasadena, Texas
03.2007 - 10.2012
Responsible for Environment of Care Safety Committee minutes, Employee Advisory Group Committee minutes, Prepare Joint Commission Documents, emergency preparedness PPE supplies
Coordinated management functions and delegated task assignments for 15 employees
Processed payroll, accounts receivable, reimbursements, check request, new vendor applications, capital equipment request (CER), PTO cash in, payroll corrections, permitting and purchased orders
Generated rush orders, requisitions, distributed and closed out work orders
Responsible for EOC Safety Committee Minutes, Joint Commission Documents, Emergency Preparedness Supply, SETTRA, inventory, create spreadsheets, entering data into MS Word and managed all scheduling
Answer multi-phone lines, sorted out and distributed mail, relayed messages to employees, faxing, filing, and coped various documentation
Education
Registered Nurse -
Nursing Bridges Institute
01-2023
A.A. - Business Administration
San Jacinto College
12.2012
Certification - Computer Job Skills
San Jacinto College
12.2000
Bachelor’s Degree - Accounting
University of Houston Clear Lake
Skills
Windows
Word
Excel
Power Point
Compassionate client care
Safety awareness
Physical therapy support
Patient companionship
Lifting and transferring
Patient mobility assistance
Client documentation
Patient advocacy
HIPAA compliance
Daily living assistance
Patient care
Elderly care
Problem-solving
Strong ethics
Stress management
Medical Records
Medication Administration
HIPPA Compliance
MDS Compliance
Skilled in Patient Monitoring
Typing speed: 55 wpm
Experienced with Team approach to problem-solving
Kronos I Series
TMA System
GHX System
OnBase System
Sedgwick
EDHP
Business Objects
Lawson
Payroll
ADP
Certification
BLS American Heart Association
Timeline
Caregiver
Family Tree Private Care
10.2023 - Current
Clinicals Rotations- Student Registered Nurse
Nursing Bridges Institute
05.2022 - 07.2022
Caregiver-PRN
AngelicUS Home Care
05.2020 - Current
Caregiver- PRN
Dawnbrook Home Care
03.2020 - Current
Human Resources Coordinator
Millennium Physicians/ SSK & Association Management Company
10.2017 - 09.2019
Human Resources Generalist/Coordinator
Bayshore Medical Center/ East Houston Regional
03.2013 - 08.2017
Human Resources Assistant
Bayshore Medical Center
10.2012 - 03.2013
Secretary/ Administrative Assistant
Bayshore Medical Center
03.2007 - 10.2012
BLS American Heart Association
Registered Nurse -
Nursing Bridges Institute
A.A. - Business Administration
San Jacinto College
Certification - Computer Job Skills
San Jacinto College
Bachelor’s Degree - Accounting
University of Houston Clear Lake
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