Macee Nelson

• A significant aspect of my role involved managing payroll duties for over 80 employees weekly. Ensuring timely payments and keeping accurate records of hours. (Proficiency with payroll software (QuickBooks, Google Drive and Workyard.)
• Created and managed monthly invoicing by tracking labor hours and expenses for each project. Meticulously traced receipts to individual employees who used the charge account. Ensured that billed expenses were accurately recorded, and identifying areas where we incurred financial losses.
• Performed profit and loss audits on vendor charge accounts to analyze billing and identify any losses. Managed business expenses, ensuring timely payments to vendors. I entered invoices into QuickBooks to maintain financial transparency.
• I made sure that the business, as well as its vehicles, remained in compliance with regulatory laws with the State of Wyoming, DOT, Town of Jackson, and other entities. Renewed business licenses, assisting with processes for a certified contractor license, operating authority letters, certificates of residency, and other sensitive documentation. Maintained up-to-date insurance records and completed lien waivers.
• I prioritized customer and staff relations by addressing their needs and resolving conflicts swiftly.
• Continuously proposed and implemented new ideas to improve the efficiency of Solid Masonry's office procedures and operations.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to handle confidential information with integrity.
• Strong communication skills for working with employees and management.

Reason for leaving: Still employed.

• Responsible for collecting business mail, sending out fuel invoices, and scanning bills to be paid on time.
• Took payments over the phone and connected with customers when account bills were past due.
• Assisted manager with payroll for all employees.
• Counted the money bag from two cash register bags accurately and made the appropriate differences.
• Kept the office organized and clean.
• Miscellaneous projects, such as; updating retail merchandise inventory and barcodes, data entry for implementing products into a new software.

Reason for leaving: The position was not a good fit.

• Gardened proficiently, weeding garden beds, planting and maintaining new foliage, laying brick and tile work, transplanting trees, planting and maintaining the style of the landscape.
• Residential and commercial snow removal during the winter months; includes shoveling sidewalks and fire exits for all buildings.

Reason for leaving: Seasonal role.

• Sold over 21 cars and 23 bikes within a probationary period as salesman.
• Worked with other internal departments, credit unions, and customers alike to acquire funding for deals. Developed relationships with clients for increased loyalty and repeat business.
• Arranged for arrival and departure for transportation trailers, drivers, and customers.
• Completed Joe Verde Sales course.
• Created lasting and meaningful relationships and utilized personal networking skills.

Reason for leaving: Seeking different career path.

• Promoted to Owner in July 2021.
• Learned how to advertise for Lost Creek Cleaning by utilizing Google Maps data, creating & designing two websites, and also advertising on social media platforms.
• Answered all incoming calls in regard to customer/other business inquiries, scheduling for services, and follow-up jobs. Worked with local companies such as Engel & Volkers, West Property Management, and other local Housekeepers.
• Created invoices with Quickbooks after service was performed and collected payments from clientele.
• Conducted interviews for seasonal staffing. Managed employee payroll.
• Organized business expenses; such as gas/mileage, cleaning, and office supplies.
• Help customers achieve cleanliness goals; by completing laundry, disinfecting all surfaces, changing all linens, and leaving property with a five-star standard of freshness.

Reason for leaving: Pursued full time employment as an employee.