Macen Wilson
Indianapolis,IN
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure Security position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Target Corporation
11.2021 - 12.2023
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 60-100 pounds.
Hotel Shuttle Driver/ Security
LaQuinta Inn & Suites
03.2020 - 09.2021
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Ensured passenger safety by adhering to company protocols and traffic regulations during transit.
- Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.
- Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
- Assisted passengers with luggage handling, ensuring their belongings were securely stored and safely transported.
- Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
- Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
- Navigated through high-traffic areas skillfully, minimizing delays in arrival times for passengers'' convenience.
- Supported team members during peak hours or absences, maintaining consistent service levels across shifts.
- Promoted a positive image of the company by maintaining a professional appearance and attitude at all times while on duty.
- Increased overall guest satisfaction by promptly addressing security concerns and providing professional assistance.
- Promoted a secure environment through the enforcement of hotel policies, procedures, and regulations.
- Safeguarded hotel assets by regularly inspecting property perimeters, parking lots, and public areas for signs of trespass or damage.
- Mitigated disputes between guests or visitors, ensuring peaceful resolutions that upheld the reputation of the hotel.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Drove up to 7 passengers in a shuttle bus to and from terminal.
Recycle Tech
Ray's Trash Service
01.2020 - 03.2020
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Organized recyclables to different areas of the yard.
- Directed dump trucks and tarped of full loads for transport.
Cashier
Mcdonalds
09.2017 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Indiana Math And Science Academy North
Indianapolis, INSkills
- Passenger Transportation
- Inclement Weather Driving
- Valid Indiana License
- Punctuality
- Passenger Assistance
- Lifting and Sorting
- Product Verification
- Threat Assessment
- Surveillance Monitoring
- Access Control
- Policy Enforcement
- Perimeter Checks
- Emergency Response
- Patrolling
- Security Awareness
- Hotel Procedures
Additional Information
Valid Indiana Concealed Carry Permit.
Timeline
Warehouse Associate
Target Corporation
11.2021 - 12.2023
Hotel Shuttle Driver/ Security
LaQuinta Inn & Suites
03.2020 - 09.2021
Recycle Tech
Ray's Trash Service
01.2020 - 03.2020
Cashier
Mcdonalds
09.2017 - 12.2019
Indiana Math And Science Academy North