Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic
MACEY CHANCE

MACEY CHANCE

Port Byron,IL

Summary

Motivated Customer Service Professional experienced in cash drawer management and client support within banking and personal care settings. Achieved customer satisfaction through effective cash transaction management and personalized care, ensuring adherence to individual needs. Focused on embracing new challenges and contributing to organizational success in the banking industry.

Overview

9
9
years of professional experience

Work History

Caregiver

Village Caregiving
Port Byron, Illinois
12.2024 - Current
  • Assisted Village Caregiving clients with bathing, grooming, and dressing routines.
  • Prepared meals and snacks following client care plans and dietary needs.
  • Reminded clients about medications and daily care schedules.

Teller 1, Teller 2, Loan Operations

SENB Bank but it changed to CBI Bank and Trust
Moline
06.2021 - 08.2023
  • Assisted customers with deposits, withdrawals, and account inquiries at the teller line.
  • Processed cash transactions for customers at SENB Bank and later CBI Bank and Trust.
  • Balanced teller drawer and verified daily currency during branch closing routines.
  • Paying property taxes.
  • Maintained accurate insurance records for loan processing.

Product Preparation & Quality Control

Riverbend Pizza
11.2017 - 06.2021
  • At Riverbend Pizza I was encouraged by my superiors to experience all aspects of the business, due to my drive and desire to learn. My primary, daily tasks consisted of the following:
  • Provided phone and live customer service to assist patrons with inquiries.
  • Managed cash drawer operations to ensure accurate financial transactions.
  • Prepared products for delivery, coordinating timely dispatch to meet customer expectations
  • Kitchen Operations
  • Assisted with kitchen operations to support food preparation and service.
  • Performed maintenance operations to uphold cleanliness and functionality.
  • Monitored product quality and safety to comply with health standards.

Education

Graduate Equivalency Degree -

Blackhawk College
Moline, IL

Skills

  • Personal care
  • Medication management
  • Meal preparation
  • Client Care Coordination
  • Care documentation
  • Quality assurance
  • Customer service
  • Cash Drawer Management
  • Working With Others
  • Outgoing & Friendly Personality

HOBBIES

Cooking, Party Planning, Disc Golf, Mom-ing

Timeline

Caregiver

Village Caregiving
12.2024 - Current

Teller 1, Teller 2, Loan Operations

SENB Bank but it changed to CBI Bank and Trust
06.2021 - 08.2023

Product Preparation & Quality Control

Riverbend Pizza
11.2017 - 06.2021

Graduate Equivalency Degree -

Blackhawk College
MACEY CHANCE