Macey Peterson
Restaurant Server
Saint Petersburg,FL
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable and memorable experiences.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Restaurant Server
Courtside Grille
10.2021 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shop Manager
Old Glory Rustic Sign Co
01.2020 - Current
- Managed inventory control, cash control, and store procedures.
- Established schedules to keep inventory and service in line with supply demands.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Interacted well with customers to build connections and nurture relationships.
- Crafted the actual signs that are sold.
Customer Development Representative
Power Home Remodeling
04.2023 - 09.2023
- Developed and implemented customer service policies and procedures.
- Built relationships between customers and key players.
- Used latest information systems and business analytical tools to support decision-making.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
Education
Associate of Arts - Marketing
Mankato State University
Mankato, MN 08.2020 - 05.2021
Skills
Customer Satisfaction
Quality Control
Service Prioritization
Organization
Working in fast-paced environments
Timeline
Customer Development Representative
Power Home Remodeling
04.2023 - 09.2023
Restaurant Server
Courtside Grille
10.2021 - Current
Associate of Arts - Marketing
Mankato State University
08.2020 - 05.2021
Shop Manager
Old Glory Rustic Sign Co
01.2020 - Current