Summary
Overview
Work History
Education
Skills
Timeline
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Macey Peterson

Restaurant Server
Saint Petersburg,FL

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable and memorable experiences.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Restaurant Server

Courtside Grille
10.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shop Manager

Old Glory Rustic Sign Co
01.2020 - Current
  • Managed inventory control, cash control, and store procedures.
  • Established schedules to keep inventory and service in line with supply demands.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Interacted well with customers to build connections and nurture relationships.
  • Crafted the actual signs that are sold.

Customer Development Representative

Power Home Remodeling
04.2023 - 09.2023
  • Developed and implemented customer service policies and procedures.
  • Built relationships between customers and key players.
  • Used latest information systems and business analytical tools to support decision-making.
  • Contributed to team objectives in fast-paced environment.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.

Education

Associate of Arts - Marketing

Mankato State University
Mankato, MN
08.2020 - 05.2021

Skills

    Customer Satisfaction

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Timeline

Customer Development Representative

Power Home Remodeling
04.2023 - 09.2023

Restaurant Server

Courtside Grille
10.2021 - Current

Associate of Arts - Marketing

Mankato State University
08.2020 - 05.2021

Shop Manager

Old Glory Rustic Sign Co
01.2020 - Current

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Macey PetersonRestaurant Server