Dynamic and detail-oriented professional with extensive experience, excelling in cleaning techniques and customer engagement. Proven ability to enhance guest satisfaction through effective communication and meticulous sanitation practices. Skilled in cash handling and inventory control, consistently fostering a positive environment and ensuring operational efficiency.
Overview
2
2
years of professional experience
Work History
Housekeeper
Springhill Suites By Marriott
05.2025 - 07.2025
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Sales Associate
TJX Companies
10.2024 - 05.2025
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Drink Maker
Bublen
05.2024 - 10.2024
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
Regularly cleaned and sanitized area.
Mixed unique and interesting drinks for customers, including specials.
Kept shop presentable and well-stocked to meet customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
B-Fruity
05.2023 - 02.2024
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Hotel General Manager at SpringHill Suites by Marriott Orlando North/SanfordHotel General Manager at SpringHill Suites by Marriott Orlando North/Sanford