Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macey Ward

Vernal,UT

Summary

Dynamic and detail-oriented professional with extensive experience, excelling in cleaning techniques and customer engagement. Proven ability to enhance guest satisfaction through effective communication and meticulous sanitation practices. Skilled in cash handling and inventory control, consistently fostering a positive environment and ensuring operational efficiency.

Overview

2
2
years of professional experience

Work History

Housekeeper

Springhill Suites By Marriott
05.2025 - 07.2025
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Sales Associate

TJX Companies
10.2024 - 05.2025
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Drink Maker

Bublen
05.2024 - 10.2024
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
  • Regularly cleaned and sanitized area.
  • Mixed unique and interesting drinks for customers, including specials.
  • Kept shop presentable and well-stocked to meet customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food Service Worker

B-Fruity
05.2023 - 02.2024
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

Uintah High Schoool
Vernal

Skills

  • Cleaning techniques
  • Safe cleaning with chemicals
  • Kitchen sanitizing
  • Cash handling expertise
  • Inventory control
  • Product restocking
  • Drawer balancing
  • Credit and cash transactions
  • Payment processing
  • Inventory control procedures
  • Retail merchandising expertise
  • Money handling

Timeline

Housekeeper

Springhill Suites By Marriott
05.2025 - 07.2025

Sales Associate

TJX Companies
10.2024 - 05.2025

Drink Maker

Bublen
05.2024 - 10.2024

Food Service Worker

B-Fruity
05.2023 - 02.2024

Uintah High Schoool