Macguire Donovan
Nashua,NH
Summary
Trained fiber optic cable installer as well as utility worker for a national uniform company with an ambition to tackle new tasks daily. I am seeking a position that will be a career not just a job with a stable employer.
Overview
7
7
years of professional experience
Work History
Fiber Optic Technician
Aucoin Telecommunications
Chelmsford, MA
07.2023 - Current
- Set up service for customers by installing, connecting, testing or adjusting equipment
- Handled fibers for device routing, component assemblies and custom splicing projects
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations
- Measured signal strength of internet connections to verify adequate performance
- Installed outside plant fiber optics in telco boxes
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles
- Created sensors and conducted thorough inspections to locate fiber optic system defects
- Spliced cables with hand tools, epoxy or mechanical equipment
- Entered tunnels, buildings, trenches or manholes to accomplish various job tasks
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes
- Communicated with customers to access work areas and explain work
- Continuously applied quality-improvement methodologies to improve work processes
- Handled multiple simultaneous deployment projects against strict deadlines
- Laid out cabling plans and ran through buildings to desired locations
- Set up modems and other hardware with necessary cables
- Answered normal and after-hours service calls
- Installed, set up and repaired devices and system components
Fiber Optic Technician
Future Infrastructure
03.2022 - 07.2023
- Set up service for customers by installing, connecting, testing or adjusting equipment
- Handled fibers for device routing, component assemblies and custom splicing projects
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations
- Measured signal strength of internet connections to verify adequate performance
- Installed outside plant fiber optics in telco boxes
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles
- Created sensors and conducted thorough inspections to locate fiber optic system defects
- Spliced cables with hand tools, epoxy or mechanical equipment
- Entered tunnels, buildings, trenches or manholes to accomplish various job tasks
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes
- Communicated with customers to access work areas and explain work
- Continuously applied quality-improvement methodologies to improve work processes
- Handled multiple simultaneous deployment projects against strict deadlines
- Laid out cabling plans and ran through buildings to desired locations
- Set up modems and other hardware with necessary cables
- Answered normal and after-hours service calls
- Installed, set up and repaired devices and system components
Fiber Optic Technician
CF Group
08.2021 - 03.2022
- Set up service for customers by installing, connecting, testing or adjusting equipment
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance
- Installed outside plant fiber optics in manhole and telco boxes
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles
- Created sensors and conducted thorough inspections to locate fiber optic system defects
- Spliced cables with hand tools, epoxy or mechanical equipment
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes
- Coordinated trunk testing with phone vendors to troubleshoot possible problems
- Communicated with customers to access work areas and explain work
- Continuously applied quality-improvement methodologies to improve work processes
- Handled multiple simultaneous deployment projects against strict deadlines
- Laid out cabling plans and ran through buildings to desired locations
- Set up modems and other hardware with necessary cables
- Answered normal and after-hours service calls
- Installed, set up and repaired devices and system components
Utility Worker/Load Unload/Wash Alley Operator
Cintas
Chelmsford, MA
08.2019 - 08.2021
- Maintained clean, organized and fully stocked work areas for maximum efficiency
- Followed safety regulations by wearing appropriate clothing, erecting barricades and signage and using proper equipment and tools
- Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions
- Gathered and removed trash, debris and liquid waste
- Completed routine and deep cleaning procedures on machinery, vehicles and facility areas
- Followed daily maintenance lists to keep work areas productive and operational
- Completed detailed inspections on equipment to check safety and functionality
- Assessed cleaning product availability and ordered stock to maintain inventory
- Adjusted and repaired minor issues for Cintas Wash Alley equipment and systems
- Organized and implemented new assignments based on schematic diagrams
- Implemented new component, fixture and motor systems to increase power flow abilities
- Double checked supply inventories to ensure project specific correctness and optimize work readiness
- Followed instructions regarding duties and assignments for facility and machinery maintenance
- Routinely inspected equipment for preventive and emergency maintenance needs
Delivery Driver
Zesty's Pizza
Chelmsford, MA
01.2018 - 08.2019
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Processed payments by accepting cash, checks and credit card payments
- Delivered rush merchandise on tight schedules to meet customer targets
- Balanced and handled expense accounts for each trip
- Promoted positive customer service by delivering on-time shipments and fully resolving issues
- Applied defensive driving and safety techniques to prevent accidents
Education
High School Diploma -
Chelmsford High School
North Chelmsford, MA06.2018
Skills
- Diagnosing Issues
- Installing Equipment
- Writing Reports
- Maintaining Components
- Safety Awareness
- Instructing Customers
- Configuring Devices
- Using Instruments
- Active Listening
- Planning & Organizing
- Maintenance & Repair
- Customer Service
- Organizational Skills
- Flexible Schedule
- People Skills
- Friendly, Positive Attitude
- Critical Thinking
- Conflict Resolution
- Good Work Ethic
- Basic Math
- Relationship Building
- Training & Development
- PPE Use
- Problem Resolution
- Supervision & Leadership
- Team Management
- Team Building
Timeline
Fiber Optic Technician
Aucoin Telecommunications
07.2023 - Current
Fiber Optic Technician
Future Infrastructure
03.2022 - 07.2023
Fiber Optic Technician
CF Group
08.2021 - 03.2022
Utility Worker/Load Unload/Wash Alley Operator
Cintas
08.2019 - 08.2021
Delivery Driver
Zesty's Pizza
01.2018 - 08.2019
High School Diploma -
Chelmsford High School