Princis Brown-Turner
Wills Point,TX
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
27
27
years of professional experience
Work History
MDM Data Analyst /Senior Sales Support Representative
Equifax Inc
01.2014 - 01.2023
- Troubleshooting Customer Data Inquiries
- Used statistical methods to analyze data and generate useful business reports.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- All related Sales Support functions, including billing, pricing, contracts, and data reporting.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
Data Assurance Lead
Equifax Inc
01.2001 - 01.2014
- Monitoring project lifestyles of customer orders from arrival to delivery
- Troubleshooting customer issues by reviewing and interpreting client specific data sources via HMT, iNet, Internet searches, etc.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Develop optimized, efficient, and repeatable code using advanced analytical techniques to support the Entity Resolution design and capability build.
- Tackle intricate analytical problems for internal stakeholders and external customers across diverse business domains.
Admissions Coordinator
Presbyterian Hospital of Dallas
01.1996 - 01.2000
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
Education
Medical Administration -
PCI Health Training Center
01.1994
Skills
- Salesforce
- Data Research/Data Management
- Application Training
- Customer Support
- Multitasking
- Excel functions
Timeline
MDM Data Analyst /Senior Sales Support Representative
Equifax Inc
01.2014 - 01.2023
Data Assurance Lead
Equifax Inc
01.2001 - 01.2014
Admissions Coordinator
Presbyterian Hospital of Dallas
01.1996 - 01.2000
Medical Administration -
PCI Health Training Center
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