Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Machaiah Porter

Katy,TX

Summary

Motivated and dependable professional with a strong work ethic and a proven ability to learn and adapt quickly. Experienced in customer service, food service, and automotive technology, with an Advanced Technical Certificate earned in May 2023. Skilled in hands-on maintenance, customer interaction, and team collaboration. Seeking a position that allows me to apply my technical expertise, expand my professional skill set, and grow within a company that values dedication and advancement. Willing to relocate: Anywhere Authorized to work in the US for any employer

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tire and Alignment Technician

NTB - National Tire & Battery
09.2022 - Current
  • Received and inspected vehicles to identify maintenance needs and accurately completed detailed work orders in accordance with company and state inspection standards.
  • Diagnosed tire conditions by checking air pressure, tread wear, and punctures, performing necessary repairs or replacements to ensure vehicle safety and performance.
  • Conducted comprehensive vehicle checks, including fluid levels, battery condition, tire wear, brake components (rotors, drums, pads), and suspension systems to maintain optimal operation.
  • Mounted, dismounted, and balanced tires using specialized equipment while adhering to manufacturer torque specifications and safety procedures.
  • Performed precision wheel alignments using computerized alignment systems to improve vehicle handling and extend tire life.
  • Completed routine maintenance services such as oil and filter changes, cabin and engine air filter replacements, windshield wiper installations, and tire rotations.
  • Performed state safety inspections and maintained compliance with all environmental, health, and safety regulations.
  • Delivered professional customer service by clearly explaining inspection findings, repair recommendations, and maintenance options.
  • Maintained a clean and organized work area, ensuring tools and equipment were calibrated, stored properly, and ready for use.

Senior Technician

Valvoline Instant Oil Change
12.2023 - 09.2024
  • Oversaw daily operations of the service center, including opening and closing procedures, cash handling, and end-of-day financial reconciliation to ensure accurate and efficient workflow.
  • Greeted and guided customers safely into and out of service bays, maintaining a professional and customer-focused environment that emphasized safety and satisfaction.
  • Utilized the Point-of-Sale (POS) system to accurately access vehicle specifications, process transactions, and record customer and service information.
  • Conducted comprehensive maintenance services including engine oil and filter changes, fluid top-offs, and resetting oil service and maintenance reminders.
  • Inspected vehicle systems such as brakes, tires, suspension, and batteries to assess performance and identify potential safety or maintenance concerns.
  • Replaced essential components including engine and cabin air filters, windshield wiper blades, and fuel filters to optimize vehicle performance and reliability.
  • Performed advanced maintenance services such as transmission, gearbox, and radiator fluid exchanges, as well as professional-grade fuel system cleanings.
  • Conducted official state vehicle inspections in accordance with regulatory requirements, ensuring compliance with safety and emissions standards.
  • Assisted in training and mentoring junior technicians on service procedures, safety standards, and customer communication best practices.
  • Maintained a clean, organized, and compliant workspace by following company safety guidelines, equipment maintenance schedules, and environmental procedures.

General Service Technician

Just Tires
07.2023 - 12.2023
  • Performed comprehensive vehicle maintenance and inspection services with precision and attention to manufacturer specifications and safety standards.
  • Inspected incoming vehicles to assess tire condition, tread depth, and air pressure; identified and repaired punctures to ensure road safety and optimal performance.
  • Completed detailed multi-point inspections on key systems, including tires, brakes, suspension, and fluid levels, documenting findings on work orders for accuracy and transparency.
  • Mounted and dismounted tires using professional-grade equipment, balanced wheels, and ensured correct torque application during installation.
  • Conducted oil and filter changes, replaced cabin and engine air filters, and installed windshield wipers to maintain vehicle performance and comfort.
  • Performed tire rotations and vehicle wheel alignments to manufacturer specifications, improving handling, tire longevity, and overall driving stability.
  • Assisted with brake inspections, rotor and drum assessments, and suspension checks to identify wear, safety issues, and required repairs.
  • Performed official state vehicle inspections, adhering to all regulatory and environmental standards.
  • Executed tire puncture repairs using industry-approved methods to maintain safety and extend tire life.
  • Maintained a clean, safe, and organized work area, ensuring tools and equipment were calibrated, operational, and compliant with company maintenance protocols.
  • Delivered excellent customer service by explaining maintenance findings, recommended services, and repair timelines clearly and professionally.

Food Service Worker/Cashier

Compass Group
10.2019 - 06.2023
  • Prepared, portioned, and served food and beverages according to company standards, ensuring quality, consistency, and proper presentation.
  • Operated the cash register and Point-of-Sale (POS) system to accurately process customer orders, handle cash and card transactions, and provide correct change.
  • Maintained a clean and organized service area by routinely sanitizing counters, utensils, equipment, and dining areas to meet health and safety regulations.
  • Restocked supplies, condiments, and service ware throughout the shift to maintain operational efficiency and minimize service delays.
  • Engaged with customers in a friendly and professional manner, taking orders accurately, addressing concerns promptly, and ensuring a positive dining experience.
  • Assisted in food preparation duties including portioning ingredients, assembling menu items, and following proper food-handling procedures to prevent cross-contamination.
  • Monitored inventory levels and communicated with supervisors to ensure adequate stock of food, beverages, and materials.
  • Collected and disposed of garbage, recycling, and kitchen waste in designated containers, maintaining compliance with sanitation standards.
  • Balanced cash drawers and completed end-of-shift financial reporting to ensure accurate accounting and accountability.
  • Collaborated with team members to support efficient service flow during high-volume periods and uphold customer satisfaction standards.

Education

Advanced Technical Certificate - Automotive Technology

Idaho State University
Pocatello, ID
05.2023

High school diploma - undefined

American Falls High School
American Falls, ID
05.2019

Skills

  • Brake Repair (3 years)
  • Food safety (6 years)
  • POS systems
  • Power tools (4 years)
  • Organizational skills
  • Delivery Driver Experience (4 years)
  • Suspension (3 years)
  • Mechanical knowledge
  • Driving (7 years)
  • Cash handling - Cash handling experience (6-10 years)
  • Tire Service (3 years)
  • Automotive repair
  • Automotive Diagnostics (2 years)
  • Vehicle maintenance (4 years)
  • Automotive service - Automotive service experience (3-5 years) (10 years)
  • Hand tools
  • Food handling (6 years)
  • Cleaning - Cleaning experience (6-10 years)
  • Food Preparation (6 years)
  • Oil Change (4 years)
  • Customer service (9 years)
  • Alignment (3 years)
  • Time management

Certification

  • Texas State Inspector License
  • Driver's License
  • Advanced Technical Certificate

Timeline

Senior Technician

Valvoline Instant Oil Change
12.2023 - 09.2024

General Service Technician

Just Tires
07.2023 - 12.2023

Tire and Alignment Technician

NTB - National Tire & Battery
09.2022 - Current

Food Service Worker/Cashier

Compass Group
10.2019 - 06.2023

High school diploma - undefined

American Falls High School

Advanced Technical Certificate - Automotive Technology

Idaho State University

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