Dynamic Manufacturing Process Technician with a proven track record at Novo Nordisk Pharmaceuticals, excelling in quality control and process improvement. Skilled in equipment operation and safety compliance, I successfully implemented Lean Manufacturing principles, enhancing efficiency and reducing waste. A strong leader, I effectively trained teams to uphold operational excellence.
Overview
17
17
years of professional experience
Work History
Manufacturing Process Tech II
Novo Nordisk Pharmaceuticals
Clayton , NC
05.2022 - Current
Operated machinery for production of pharmaceutical products.
Operated and monitored advanced manufacturing equipment.
Conducted quality checks on raw materials and finished goods.
Participated in safety audits and implemented corrective actions.
Implemented process improvements to enhance efficiency and reduce waste.
Implemented Lean Manufacturing principles throughout the facility including 5S methodology, Kaizen events.
Developed and updated standard operating procedures (SOPs) for process operations.
Maintained accurate records of production activities and inventory levels.
Followed standard operating procedures for equipment maintenance and sanitation.
Trained new employees on safe work practices within the plant environment as well as machine operation techniques.
Assisted in training new staff on operational procedures.
Actively took part in training classes and workshops, met one-on-one with vendors and delivered employee training on process equipment.
Led team meetings to discuss workflow and address production challenges.
Supervised a team of 10 technicians, providing guidance and direction when needed.
Created detailed reports outlining machine performance, downtime, and repair activities.
Corrections Officer (CO)
Department of Public Safety
Goldsboro, NC
01.2017 - 03.2022
Monitored prisoner conduct in housing unit and during activities to uphold safety protocols and prevent incidents.
Inspected locks, window bars, grills, doors, and gates to maintain security and mitigate escape risks.
Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Conducted head counts to verify presence of all prisoners, ensuring facility accountability and safety.
Maintain records of prisoners' identification and charges.
Inspector
Cooper Standard Automotive
Goldsboro, NC
03.2014 - 01.2017
Inspected and tested materials and products to ensure conformance to specifications and quality standards.
Perform visual inspections of finished products.
Read blueprints, data, manuals, or other materials to determine specifications.
Recorded product, packaging, and order information accurately to maintain compliance and facilitate inventory management.
Loaded materials and products into package processing equipment to enable efficient processing and distribution.
Accountant/ Dispatcher
Tegas Transport
Selma, NC
06.2010 - 02.2016
Analyzed accounting records and financial statements to ensure accuracy, completeness, and compliance with reporting and procedural standards.
Implemented and documented improved recordkeeping and accounting systems to enhance efficiency.
Examined shipment contents and compared with records, such as manifests, invoices, or orders, to verify accuracy.
Recorded and maintained shipment data for accurate reporting and accounting.
Customer Service Representative
Xerox /Humana
Raleigh, NC
04.2013 - 11.2013
Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints.
Verified implementation of changes to effectively resolve customer issues.
Documented customer interactions, detailing inquiries, complaints, and resolutions for accurate record-keeping.
Processed contract forms, updated address records, and issued service discontinuance orders efficiently using computer systems.
Quality Assurance Clerk
Caterpillar
Clayton, NC
04.2012 - 03.2013
Executed thorough inspections of raw materials upon receipt to confirm alignment with quality standards.
Conducted visual inspections of finished products to verify compliance with quality standards.
Provided quality control data for regulatory submissions to ensure adherence to industry requirements.
Calibrated, validated, or maintained laboratory equipment.
Completed documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
Assistant Manager
Food Lion
Kenly, NC
05.2009 - 06.2010
Supervised employees in sales, inventory management, cash reconciliation, and customer service.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Managed stock inventory and initiated reorders when levels decreased to specified thresholds.
Delivered customer service by greeting and assisting customers, addressing inquiries and resolving complaints.
Education
High School Diploma - General High School Curriculum
North Johnston High
Kenly, NC
01-2005
Skills
Quality control
Process improvement
Process testing
Equipment operation
Safety compliance
Standard operating procedures
Data analysis
Timeline
Manufacturing Process Tech II
Novo Nordisk Pharmaceuticals
05.2022 - Current
Corrections Officer (CO)
Department of Public Safety
01.2017 - 03.2022
Inspector
Cooper Standard Automotive
03.2014 - 01.2017
Customer Service Representative
Xerox /Humana
04.2013 - 11.2013
Quality Assurance Clerk
Caterpillar
04.2012 - 03.2013
Accountant/ Dispatcher
Tegas Transport
06.2010 - 02.2016
Assistant Manager
Food Lion
05.2009 - 06.2010
High School Diploma - General High School Curriculum