Summary
Overview
Work History
Education
Skills
Websites
Community Service
Timeline
Generic

Machele Johnson

Dallas,TX

Summary

High-achieving Project Manager offering over 17 years of project and program management expertise. Experienced at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Concise and decisive communicator with organizational, multitasking and project management talents.

Overview

14
14
years of professional experience

Work History

Project Manager III

PEPSICO
Plano (remote), TX
09.2022 - 08.2023
  • Developed communication and go-live plan for rollout of new digital Change Request form
  • Delivered training sessions and demos for new rollout, provided post go-live end user support
  • Implemented streamlined process to complete intake of expedited Change request forms.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects from procurement to commission.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Program Manager

Mercer, Marsh & mclennan
Dallas (remote), TX
01.2020 - 08.2022
  • Determined impacts of Project Changes on business cases, and re-forecast value creation
  • Managed high complexity, cross-functional system implementation, maintenance, and integration Projects
  • Managed requests and creates SharePoint Team Connect Sites for project teams
  • Monitored and controlled quality, risks, issues, and Project changes to ensure project objectives are delivered on time and within budget, and business results are realized
  • Gathered content & creates PPT presentations for monthly presentations to consultants
  • Maintained project plans, timelines, and budgets in Smartsheet
  • Coordinated, planned, scheduled, and executed project schedule, budget, and scope to implement new enterprise-wide IT Support ticketing tool
  • Collaborated with Market Business Leaders to assist with planning and execution of miscellaneous strategic tasks/activities (ex: year-end planning, budget creation/approval)
  • Created forms and surveys in Smartsheet and analyzed data/created reports for project teams and market leaders
  • Managed strategic projects for stakeholders across internal organizations, focused on change management, process improvement and improving Net Operating Income for impacted department(s)
  • Resolved issues escalated by management team
  • Developed executive level sponsorship/support for Projects within affected organizations
  • Created and streamlined existing internal team project management standards and processes.

Senior Project Manager IV/ Procurement Manager

aviall INC. (Boeing)
Irving, NY
12.2017 - 12.2019
  • Successfully oversaw implementation/installation of eight (8) Vertical Lift Module storage systems (and integration with SAP Materials Management Module), allowing for expansion of operations and significant reduction of warehouse overhead and supply chain costs
  • Reduced processing time for new vendor contracts and contract renewals through process improvement assessment.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • · Led/Managed enterprise-wide, multi-warehouse project to implement (8) Vertical Lift Module (VLM) storage systems and integrate VLMs with existing SAP modules using Agile Methodology and Scrum Framework.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Updated customers and senior leaders on progress and roadblocks.
  • Facilitated workshops to collect project requirements and user feedback.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • Analyzed supplier contracts to confirm compliance with company policies and procedures.
  • Created and maintained portfolio of qualified vendors to expand options.
  • Collaborated with internal stakeholders to create timely and accurate purchase orders.
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.

Director, Project Management Office (PMO)

MedSynergies Inc.
Irving, TX
05.2015 - 05.2017
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented end-to-end ERP system for multi-site healthcare organization- over 50 clinics, across 7 regions and 3 states using Waterfall Methodology
  • Results included additional revenue of $200,000 in first three of those regions within 1st 6 months post go-live
  • Created rollout strategy for large-scale implementation and presented to executive stakeholders
  • Recognized publicly by Medsynergies CEO for receiving highest Net Promoter Score (NPS) of 27 from client and received personal letter from client’s President recognizing my team’s excellent work on project implementation
  • Drafted and distributed reports to assist board members with critical business decisions.

Senior Manager/Training Lead – Information Resources Department

University of Texas Southwestern Medical Center
Dallas, TX
05.2009 - 04.2015
  • Improved end-user satisfaction by over 20% within 9 months by implementing project satisfaction survey.
  • Evaluated hiring, firing, and promotions requests.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Examined quarterly financials to determine business operating capacity.
  • Provided in-house training to new employees concerning maintenance of standardized training approaches.
  • Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
  • · Created training strategy, timeline, training project plan, corresponding materials and delivered training classes.
  • Initiated iterative schedule and onboarded subsequent trainers.

Education

M.B.A., Strategic Management -

The University of Texas At Dallas
Richardson, Texas
12.2014

M.S., Healthcare Organization Leadership -

The University of Texas At Dallas
Richardson, Texas
12.2012

B.S., Business Economics -

Southern Methodist University
Dallas, Texas
05.2005

B.A., English -

SOUTHERN METHODIST UNIVERSITY
Dallas, Texas
05.2005

Skills

  • Crystal
  • Jira
  • MS Office Suite
  • Microsoft Project
  • MS Visio
  • Plan View
  • PMP Certification
  • Scope Management
  • Agile Methodology
  • SAP
  • Smartsheet
  • Client Relationship Management

Community Service

ZONING & PLANNING BOARD, City of Desoto, TX, Commission Member, 09/01/19, Present, https://www.ci.desoto.tx.us/170/Planning-and-Zoning-Commission

Timeline

Project Manager III

PEPSICO
09.2022 - 08.2023

Program Manager

Mercer, Marsh & mclennan
01.2020 - 08.2022

Senior Project Manager IV/ Procurement Manager

aviall INC. (Boeing)
12.2017 - 12.2019

Director, Project Management Office (PMO)

MedSynergies Inc.
05.2015 - 05.2017

Senior Manager/Training Lead – Information Resources Department

University of Texas Southwestern Medical Center
05.2009 - 04.2015

M.B.A., Strategic Management -

The University of Texas At Dallas

M.S., Healthcare Organization Leadership -

The University of Texas At Dallas

B.S., Business Economics -

Southern Methodist University

B.A., English -

SOUTHERN METHODIST UNIVERSITY

Similar Profiles

CREATE PROFILE
Machele Johnson