Accomplished Human Resource Manager / Director adept in payroll management and fostering excellent communication. Spearheaded innovative recruitment and retention strategies, significantly reducing turnover rates. Proven track record in HR policies implementation and problem-solving, ensuring compliance and enhancing employee satisfaction.
Overview
25
25
years of professional experience
Work History
Human Resource Director
Pike Creek Nursing and Rehab
01.2024 - 05.2024
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Processed employee claims involving performance issues and harassment.
Directed job fairs to bring in local talent for long term and seasonal positions.
Monitored and handled employee claims involving performance-based and harassment incidents.
Directed hiring and onboarding programs for new employees.
Reduced turnover rates through effective talent acquisition and retention strategies.
Process payroll for 150+ employees, resolving discrepancies efficiently.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Oversaw workers' compensation program for employees injured on job.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Human Resources/Payroll Manager
New Castle Health And Rehabilitation Center
08.2017 - 01.2024
Reduced payroll errors by conducting thorough audits and implementing corrective actions.
Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
Implemented effective time tracking system that reduced instances of unapproved overtime work while maintaining accurate records of hours worked per employee.
Responded to employee inquiries to provide assistance with payroll-related questions.
Motivated employees through special events and incentive programs.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Completed required criminal, credit, or drug tests for new hires.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Reviewed time records for 150+ employees to verify accuracy of information.
Human Resource/Front Office Manager
Tender Hearts Nursing Agency
01.1999 - 07.2017
Implemented staff training programs, improving employee performance and team cohesion.
Oversaw onboarding processes, providing new hires with a smooth transition into the organization and setting them up for success.
Streamlined recruitment processes for improved hiring efficiency and candidate experience.
Coordinated executive schedules by organizing meetings, appointments, travel arrangements while maintaining excellent time management skills.
Enhanced employee satisfaction by implementing comprehensive HR policies and procedures.
Maintained compliance with federal, state, and local employment laws by staying current on regulations and adjusting company practices accordingly.
Reduced turnover rates by developing effective retention strategies, including employee recognition programs and career development opportunities.
Education
Bachelor of Science -
Wilmington University
New Castle Delaware
03.2011
Skills
Payroll Management
Recruitment Strategies
Onboarding, Training, and Development
Workers Compensation
Problem-Solving
Excellent Communication
Retention Strategies
HR Policies Implementation
Human Resources Management
Timeline
Human Resource Director
Pike Creek Nursing and Rehab
01.2024 - 05.2024
Human Resources/Payroll Manager
New Castle Health And Rehabilitation Center
08.2017 - 01.2024
Human Resource/Front Office Manager
Tender Hearts Nursing Agency
01.1999 - 07.2017
Bachelor of Science -
Wilmington University
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