Summary
Overview
Work History
Skills
Timeline
Generic

Maci Blum

Sebeka,MN

Summary

Proven professional with extensive experience in customer service and cash handling, notably at Ampride. Demonstrates exceptional organizational abilities and a commitment to customer satisfaction, leading to a significant increase in repeat business. Skilled in POS system operations and renowned for reliability and punctuality, I excel in fast-paced environments, ensuring efficient and accurate transactions.

In nursing home setting is where I spent most of my working life in. I learned to work in fast paced environments under pressure and on a time frame, take my time also with those residents who did need more attention, resolved issues between residents and co-workers, Compassionate caregiver offers Number years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

14
14
years of professional experience

Work History

Cashier

Ampride
10.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Upsold additional products and services to increase revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.

Medication Aide

St. Joseph’s the Court
06.2021 - 02.2022
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Reported changes in patient status regarding drug therapy.
  • Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
  • Fostered strong relationships with patients and their families, providing emotional support throughout their treatment journey.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Turned and repositioned patients to prevent bedsores.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Medication Aide

Cottonwood Assisted Living
10.2014 - 10.2021
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Administered prescribed drugs to high-volume patient caseload.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Reported changes in patient status regarding drug therapy.
  • Boosted patient compliance with medication regimes through compassionate guidance and support.
  • Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
  • Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
  • Supported the nursing staff with essential tasks, streamlining the overall care process.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Demonstrated comprehensive knowledge of state regulations regarding medication administration, staying current on updates as needed.

Certified Dietary Manager

Emerald Nursing and Rehab
02.2018 - 07.2021
  • Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
  • Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
  • Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
  • Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
  • Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
  • Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
  • Implemented continuous improvement initiatives in response to performance metrics, enhancing overall department effectiveness.
  • Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
  • Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
  • Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
  • Achieved budgetary goals through effective cost control measures, including bulk purchasing and negotiating vendor contracts.
  • Streamlined meal planning processes by utilizing advanced software programs for menu creation and recipe management.
  • Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
  • Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
  • Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
  • Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
  • Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maximized quality assurance by completing frequent line checks.

Kitchen Aide

Golden Living Center
08.2010 - 10.2013
  • Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
  • Provided exceptional customer service when needed, responding diplomatically to guest concerns or requests.
  • Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.
  • Collaborated effectively with team members to ensure smooth operations during high-volume periods such as holidays or special events.
  • Improved customer satisfaction by assisting in timely food delivery during peak hours.
  • Supported chefs by chopping vegetables, preparing ingredients, and assembling dishes for service.
  • Enhanced kitchen efficiency by organizing and maintaining food storage areas.
  • Participated in staff meetings, contributing valuable insights based on personal experiences within the kitchen environment.
  • Reduced waste by accurately portioning ingredients according to recipe requirements.
  • Streamlined meal preparation processes, enabling chefs to focus on cooking and plating dishes efficiently.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Increased overall restaurant productivity through reliable completion of assigned tasks under strict deadlines.
  • Stayed up-to-date on current industry trends and best practices in order to maintain a competitive edge within the market.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Transported food items from storage areas to kitchen for prepping.
  • Plated and presented food following chef requirements.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Monitored food temperature, discarding items not stored correctly.
  • Pushed, pulled and transported large loads and objects.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.
  • Maintained high personal grooming standards and uniform presentation.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Lifted and carried heavy materials.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Stocked and rotated food items according to expiration dates.
  • Maintained composure and work quality while under stress.

Cashier

Payless Shoe Source
02.2010 - 10.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Cleaning and sanitizing

Cash Handling

Time management skills

Customer service excellence

Money Handling

Reliability and punctuality

Cash handling and management

Customer Relations

Cash Register Operation

Written and verbal communication

Organizational abilities

Order Taking

Professionalism and Courtesy

Basic Math Competence

Cash register systems

Payment Processing

Conflict Resolution

Cash Drawer Balancing

Merchandise Restocking

POS system operations

POS Systems

Payment Collection

Staff Training

ID Verification

Currency counting

Order Verification

Reports and documents

Records Maintenance

Identification checks

Loss Prevention

Liquor regulations and compliance

Problem-Solving

Relationship Building

Adaptability and Flexibility

Customer Transactions

Inventory Stocking

Coin and Currency Counting

Timeline

Cashier

Ampride
10.2022 - 11.2023

Medication Aide

St. Joseph’s the Court
06.2021 - 02.2022

Certified Dietary Manager

Emerald Nursing and Rehab
02.2018 - 07.2021

Medication Aide

Cottonwood Assisted Living
10.2014 - 10.2021

Kitchen Aide

Golden Living Center
08.2010 - 10.2013

Cashier

Payless Shoe Source
02.2010 - 10.2010

Similar Profiles

CREATE PROFILE
Maci Blum