Maci Flanagan

• Assisted with light housekeeping duties as well as running errands.
• Prepared meals and snacks for children based on dietary guidelines.
• Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
• Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

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• Enhanced public safety by conducting patrols and surveillance in assigned areas.
• Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
• Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.