Maci Hines
Greenville,Ohio
Summary
I have been a Licensed Cosmetologist for 13 years with 9 years of experience in customer service and Clientele. Exceptional knowledge of haircare trends with outstanding attention to detail and commitment to individualized client care. Friendly and reliable Cosmetologist and Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude while making sure customers and clients were handled with care and a cheerful attitude. In addition to my customer service background, I have 9 years of experience in a manufacturing setting. Four years of assembly line work and 5 years of material handling. Attentive and safety-focused, with proven history of identifying potential hazards. Demonstrated ability to work well in both Team and Independent roles. Dedicated to maintaining clean and professional workspaces for customer comfort. I am a hardworking, energetic and passionate job seeker who loves working with the public. Strong organizational skills and eager to secure an entry-level Customer Service Call Center position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Material Handler/Assembly Line Worker
Whirlpool
08.2023 - Current
- Transported inventory items to appropriate locations
- Operated equipment while observing standard safety procedures
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Worked closely with others in team-oriented settings to maintain line productivity
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Material Handler
Midmark
03.2023 - 08.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Material Handler
Whirlpool
03.2022 - 03.2023
- Transported inventory items to appropriate locations
- Operated equipment while observing standard safety procedures
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Worked closely with others in team-oriented settings to maintain line productivity
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Postal Worker
United States Post Office
08.2021 - 03.2022
- Managed time effectively to complete assigned tasks within tight deadlines during high-volume periods or inclement weather conditions.
- Maintained a safe work environment by adhering to postal regulations and guidelines for vehicle operation and handling hazardous materials.
- Sorted mail according to size, shape and destination.
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
Cashier
Shell Gas Station
05.2021 - 10.2021
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Counted cash in register drawer at beginning and end of shift
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted customers by answering questions and fulfilling requests.
Material Handler/Assembly Line Worker
Whirlpool
05.2015 - 04.2021
- Transported inventory items to appropriate locations
- Operated equipment while observing standard safety procedures
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Worked closely with others in team-oriented settings to maintain line productivity
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Cosmetologist
Heritage House
06.2013 - 06.2017
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cashier
Shell Gas Station
03.2014 - 05.2015
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Counted cash in register drawer at beginning and end of shift
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted customers by answering questions and fulfilling requests.
Cosmetologist
Great Clips
04.2011 - 05.2013
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Education
High School Diploma -
Union City Ohio, Mississinawa Valley High School
05.2011
Cosmetology License -
Clayton Ohio, Miami Valley Career Technology Center
05.2011
Skills
- Strong Communication Skills
- Relationship building and management
- Customer service
- Cash handling
- Positive Attitude
- Material handling
- Material preparation
- Safety-minded worker
- Materials knowledge
- Mechanically inclined
- Physical Strength
- Cutting materials
- Material selection
- Safety guidelines
- Customer consultation
Accomplishments
Some of my accomplishments include graduating 9th in my class with a 3.247 Grade Point average. Also earned certificate for perfect attendance for 4 years. I have come to realize about myself and that I am very proud of is that I am a hard working, positive, and energetic person who loves working and helping others as an individual and team setting.
Timeline
Material Handler/Assembly Line Worker
Whirlpool
08.2023 - Current
Material Handler
Midmark
03.2023 - 08.2023
Material Handler
Whirlpool
03.2022 - 03.2023
Postal Worker
United States Post Office
08.2021 - 03.2022
Cashier
Shell Gas Station
05.2021 - 10.2021
Material Handler/Assembly Line Worker
Whirlpool
05.2015 - 04.2021
Cashier
Shell Gas Station
03.2014 - 05.2015
Cosmetologist
Heritage House
06.2013 - 06.2017
Cosmetologist
Great Clips
04.2011 - 05.2013
High School Diploma -
Union City Ohio, Mississinawa Valley High School
Cosmetology License -
Clayton Ohio, Miami Valley Career Technology Center