Summary
Overview
Work History
Education
Skills
Timeline
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Maci Martin

Wichita,KS

Summary

Dynamic Office Manager with a proven track record at Groundworks, excelling in customer service and office administration. Skilled in maintaining confidentiality and managing budgets, I enhanced team morale through effective communication and organization. Adept at financial record-keeping and fostering strong client relationships, I ensure operational efficiency and support organizational goals.

Overview

3
3
years of professional experience

Work History

Office Manager

Groundworks
02.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

General Clerk

Wichita Army Recruiting Company
07.2023 - 02.2024
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.
  • Improved data accuracy by diligently maintaining records and updating information in databases.
  • Assisted with financial tasks including invoice processing, expense tracking, and budget preparation to maintain accurate financial records.
  • Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.

Administrative Assistant

Breakthrough Financial Services
11.2022 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

High School Diploma -

James Madison High School
Norcross, GA
11-2021

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Payroll and budgeting
  • Time Management
  • Calendar & Schedule Coordination

Timeline

Office Manager

Groundworks
02.2024 - Current

General Clerk

Wichita Army Recruiting Company
07.2023 - 02.2024

Administrative Assistant

Breakthrough Financial Services
11.2022 - 06.2023

High School Diploma -

James Madison High School

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Maci Martin