Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Receptionist
Maci Riddle

Maci Riddle

Granbury,TX

Summary

Proven professional with a strong background in customer service and inventory management, notably at Hotel Lucy. Excelled in enhancing customer satisfaction and streamlining event logistics, achieving significant reductions in setup times. Skilled in conflict resolution and staff training, demonstrating exceptional work ethic and empathy. Achieved commendable accuracy in cash handling and operational efficiency.

Hospitality professional with robust experience in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organization. Reliable and efficient, bringing positive attitude to every challenge.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier

Stumpys
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kid's Gym Supervisor

Gym Kats
  • Supervised events from start to finish using effective crowd control methods.
  • Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
  • Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.

Guest Suites and Bar Coordinator

Hotel Lucy
07.2021 - 12.2024
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

General Studies

Weatherford College
Weatherford, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Conflict resolution
  • Staff training
  • Guest inquiries
  • Inventory management
  • Order packaging

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.

Certification

  • Food Handler Certification (FHC) - State or County Health Departments.
  • Tabc certification

Timeline

Guest Suites and Bar Coordinator

Hotel Lucy
07.2021 - 12.2024
  • Food Handler Certification (FHC) - State or County Health Departments.
  • Tabc certification

Cashier

Stumpys

Kid's Gym Supervisor

Gym Kats

General Studies

Weatherford College
Maci Riddle