Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Macie Adams

Macie Adams

Nortonville,KY

Summary

Dedicated Residential Painter focused on meeting project deadlines and adhering to budgets. Works closely with designers to produce quality results. Committed to exceeding customer expectations for all completed jobs.

Overview

6
6
years of professional experience

Work History

Painter, Maintenance

Baptist health deaconess
Madisonville, KY
09.2022 - Current
  • Filled gaps between trim pieces with caulk or putty.
  • Maintained and organized painting supplies such as brushes, rollers, drop cloths, ladders, caulking guns, tape measures and sanders.
  • Repaired cracks and holes in surfaces with putty or spackle.
  • Installed drywall panels in preparation for painting.
  • Prepared surfaces by washing, scraping, sanding and patching imperfections.
  • Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
  • Performed series of surface preparation techniques to maximize paint durability.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Used power and hand tools safely and effectively.
  • Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood.
  • Cleaned and properly stored paint equipment and supplies at end of each workday.
  • Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.
  • Smoothed surfaces using sandpaper, scrapers or sanding machines.
  • Documented progress and provided estimated completion time for clients.
  • Prepared sheetrock, metal and wood surfaces for painting.
  • Calculated amounts of materials and estimated cost based on surface measurements or work orders.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Removed old finishes by stripping, sanding or using water or abrasive blasting.
  • Completed diverse repairs on commercial and residential buildings and equipment.
  • Calculated cost and quantities of required materials based on surface measurements or work orders.
  • Filled cracks, holes or joints using caulking guns or putty knives.
  • Removed pictures, doorknobs or electric switch covers prior to painting.
  • Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
  • Applied primers or sealers to prepare bare wood or metal for finish coats.
  • Selected and purchased tools or finishes for surfaces to be covered.

Cashier

baptist health deconess
Madisonville, KY
10.2021 - 09.2022
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Used suggestive selling techniques to promote add-on sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Checked personal identifications during alcohol and tobacco sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Offered customers carry-out service at completion of transaction.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned items and checked pricing on cash register for accuracy.

Patient Dining Associate

baptist health deconess
Madisonville, KY
09.2019 - 10.2021
  • Resolved conflicts among customers in an efficient manner while maintaining professionalism.
  • Set-up buffet lines according to established standards for presentation and sanitation.
  • Served meals to customers in a timely manner.
  • Assisted with setting up dining areas prior to meal times.
  • Restocked condiments, silverware, napkins, plates, cups. as needed.
  • Greeted customers and provided them with menus.
  • Performed opening duties such as stocking supplies and preparing beverage stations for service hours.
  • Worked collaboratively with other members of the waitstaff team to provide exceptional service.
  • Inspected dining area on a regular basis to ensure compliance with health regulations.
  • Ensured that all customer requests were met in a friendly, professional manner.
  • Took orders from customers and relayed them to kitchen staff for preparation.
  • Provided accurate information about menu items, specials, and pricing.
  • Kept track of inventory levels of food items and ordered additional supplies when necessary.
  • Checked food quality throughout the serving process for taste and presentation.
  • Developed positive relationships with customers through friendly interactions.
  • Responded promptly to customer complaints or inquiries regarding service or food quality issues.
  • Managed multiple tasks simultaneously while maintaining composure under pressure.
  • Delivered drinks and refills as needed during meals.
  • Assisted other departments such as catering or banquet services when needed.
  • Assisted with closing duties such as cleaning dishes, sweeping floors, restocking shelves.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Distributed supplies, utensils and portable equipment.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Acquired new skills to support team and further accommodate customer needs.
  • Received food orders from individuals and explained offerings.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Verified compliance with sanitation and safety requirements.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests with friendliness and professionalism.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Managed inventory of dining room condiments, linens and flatware.
  • Effectively multitasked within fast-paced environment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Filled and served various beverages for customers.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Stocked service stations with ice, napkins and straws.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Cashier

Dollar General Store
Dawson Springs, KY
07.2019 - 05.2020
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Checked personal identifications during alcohol and tobacco sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Offered customers carry-out service at completion of transaction.
  • Answered phone calls to assist customers with questions and orders.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned items and checked pricing on cash register for accuracy.

Restaurant Hostess

Cracker Barrell Old Country Store
Madisonville, KY
10.2018 - 07.2019
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Provided menus and answered questions about menu items and specials.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Assisted with setting up banquet rooms for special events.
  • Greeted customers and escorted them to their tables.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Took beverage orders and served drinks during peak meal times.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Informed patrons of establishment specials and promotions.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Helped service staff handle demand by distributing food and beverages.
  • Assigned patrons to suitable tables according to server rotation.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Directed patrons to lounges and waiting areas.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Received and recorded patrons' dining reservations.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Spoke with patrons to drive satisfaction with food and service.
  • Assisted staff by serving food and beverages or bussing tables.
  • Informed patrons of specialties and features.

Cashier

Dairy Queen
Madisonville, KY
06.2018 - 10.2018
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.

Education

High School Diploma -

Hopkins County Central High School
Madisonville, KY
05-2019

Skills

  • Hand and power tools
  • Surface Preparation
  • Drywall Repair
  • Material storage
  • Ladder safety
  • Finishing Techniques
  • Color Matching
  • Equipment Troubleshooting
  • Project plans and reports
  • Excellent Communication
  • Safety awareness
  • Power and hand tools
  • Basic Carpentry
  • Effective Multitasking
  • Safety understanding
  • Caulking and Crack Filling
  • Strong Work Ethic
  • Team Collaboration
  • Issue Resolution
  • Project Management
  • Painting equipment operation
  • Dependable
  • Inventory Control
  • Attention to Detail
  • Fixtures Removal
  • Creative Thinking
  • Computer literate
  • Creative
  • Punctual and Dependable
  • Clean Driving Record
  • Exceptional time management
  • Drywall Installation
  • Industrial and commercial painting experience
  • Commercial Painting
  • Problem-Solving
  • Mold eradication techniques
  • Self-Directed and Motivated
  • Wall and surface repair
  • Team Player

References

References available upon request.

Timeline

Painter, Maintenance

Baptist health deaconess
09.2022 - Current

Cashier

baptist health deconess
10.2021 - 09.2022

Patient Dining Associate

baptist health deconess
09.2019 - 10.2021

Cashier

Dollar General Store
07.2019 - 05.2020

Restaurant Hostess

Cracker Barrell Old Country Store
10.2018 - 07.2019

Cashier

Dairy Queen
06.2018 - 10.2018

High School Diploma -

Hopkins County Central High School

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Macie Adams