Macie Clark

Residential Team Supervisor

Eagle Village Inc

11.2017 - Current

Transported youth to medical appointments, home visits, court dates, etc
Worked with DHHS workers and families to understand needs and provide proper service
Interviewed and hired staff members offering exceptional talent and brought excellent skills to the team
I have worked with the leadership team to coordinate team development activities and pieces of training
Developed and created programs and monitored effectiveness against individual participant needs
Managed payroll for employees
Guided policies and procedures to harmonize responses, provide appropriate investigation actions, and resolve grievances
Conducted scheduled and impromptu evaluations to assess work performance
Evaluated employees' strengths and assigned tasks based on experience and training
Evaluated employee performance bi-weekly and coached and trained accordingly
Completed Yearly evaluations for employees
Performance management and reviews, coaching, and mentoring
Prepared and managed work schedules, vacation, and sick time promptly
Set the overall vision and provided team leadership
Created efficient work schedules for each team member to maintain appropriate hours and keep shifts adequately staffed
Delegated tasks to others on the team
Utilized standard operating procedures, effective communication, and procedures specified in the company handbook
Performing tasks such as scheduling, coordinating meetings, and entering reports into MISACWIS
Managed a team of residential staff members, providing guidance and support to ensure efficient operations
Maintained accurate records of interactions with residents, documenting any incidents or changes in behavior that may require attention
Participated in team meetings to discuss resident progress, share insights, and coordinate care efforts
Supported new resident admissions by providing orientation sessions on facility rules, routines, amenities, etc
Collaborated with staff members to develop individualized care plans for each resident, taking into account their unique needs and preferences
Demonstrated ability to effectively manage crises situations while maintaining composure under pressure
Coordinated field trips and educational outings that enhanced participants' exposure to new experiences outside their immediate communities
Developed strong relationships with parents/guardians by providing regular updates on their child's progress in the program
Developed strong partnerships with community organizations to provide additional resources for residents'' well-being and enrichment activities.
Increased resident safety by regularly reviewing protocols, updating procedures as needed, and conducting staff trainings on best practices.
Streamlined daily operations with efficient scheduling and task delegation, ensuring timely completion of responsibilities.
Assisted manager with administrative tasks such as scheduling shifts or placing supply orders when needed.

Summary

Overview

Work History

Residential Team Supervisor

Youth Care Specialist

Education

High School Diploma -

Skills

Accomplishments

Certification

Timeline

Residential Team Supervisor

Youth Care Specialist

High School Diploma -

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