Macie Green
Athens,AL
Summary
Highly competent with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
5
5
years of professional experience
Work History
Hairstylist
Salon 4:14
Athens, AL
04.2021 - Current
- Tracked inventory of supplies used for styling services.
- Educated clients on proper home hair care maintenance techniques.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Developed relationships with new clients through referrals from existing customers.
- Worked collaboratively with colleagues to achieve common goals.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Managed cash register transactions during checkout process.
- Greeted customers, answered phones and booked appointments.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Receptionist
H&r Agripower
Tanner, Alabama
01.2020 - 03.2021
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Greeted visitors and provided them with assistance.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Meraki Academy of Cosmetology
Florence, AL03-2023
High School Diploma -
West Limestone High School
Lester, AL05-2019
Skills
- Detail-orientated
- Strong leader
- Phone etiquette
- Greeting and seating clients
- Professional demeanor
- Time management
- Tech-Savvy
- File management
- Office management
- Organization skills
- Calm demeanor
- Telephone skills
- Recordkeeping and bookkeeping
Timeline
Hairstylist
Salon 4:14
04.2021 - Current
Receptionist
H&r Agripower
01.2020 - 03.2021
Meraki Academy of Cosmetology
High School Diploma -
West Limestone High School