Macie Matney
Winter Springs,Florida
Summary
Proven track record in enhancing student experiences at Barton College through innovative orientation activities and empathetic student support. Excelled in customer service roles, demonstrating effective multitasking and a collaborative mindset. Skilled in cash handling and maintaining high accuracy levels. Achieved significant improvements in team efficiency and customer satisfaction without compromising service quality.
Overview
5
5
years of professional experience
Work History
Orientation Leader
Barton College
02.2023 - Current
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
Cashier
Stedman/Eastover Drug
06.2019 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Bubbas 33
05.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sterilization Technician(intern)
Dowd Family Dentistry
02.2022 - 08.2022
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
Hostess
Walk Ons
06.2021 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Biology Pre-Dental
Barton College
Wilson, NC12.2025
High School Diploma -
Cape Fear Highschool
Fayetteville, NC06.2022
Skills
- Campus knowledge
- Student Support
- Icebreaker activities
- Collaborative mindset
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cash Handling
Languages
Spanish
Limited Working
Timeline
Server
Bubbas 33
05.2023 - 11.2023
Orientation Leader
Barton College
02.2023 - Current
Sterilization Technician(intern)
Dowd Family Dentistry
02.2022 - 08.2022
Hostess
Walk Ons
06.2021 - 08.2022
Cashier
Stedman/Eastover Drug
06.2019 - 05.2024
No Degree - Biology Pre-Dental
Barton College
High School Diploma -
Cape Fear Highschool
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