Macie Mccoy

•Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.

•Increased case acceptance rates through persuasive presentation of treatment options and benefits.

•Provided exceptional customer service to create a welcoming atmosphere for patients and their families.

•Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.

•Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.