Driven professional with a track record of enhancing customer satisfaction at Tryon International Equestrian Center through exceptional service and problem-solving skills. Excelled in high-stress situations, boosting repeat business by fostering customer relationships. Demonstrated teamwork and collaboration in diverse roles, ensuring patient well-being and comfort with proficient multi-tasking and compassionate care.
Work History
Sales Associate
Tryon International Equestrian Center
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
PCA
Laurelwood Assisted Living
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
In Home Health Aide
Access Community Based Services
Improved patient comfort by providing compassionate and attentive care in their homes.
Provided mobility assistance such as walking and regular exercising.
Facilitated communication between patients, families, and healthcare providers, advocating for patient needs and preferences.
Provided emotional support and companionship for patients, creating a positive atmosphere in their homes.