Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macie Phillips

Boiling Springs,SC

Summary

Driven professional with a track record of enhancing customer satisfaction at Tryon International Equestrian Center through exceptional service and problem-solving skills. Excelled in high-stress situations, boosting repeat business by fostering customer relationships. Demonstrated teamwork and collaboration in diverse roles, ensuring patient well-being and comfort with proficient multi-tasking and compassionate care.

Overview

Work History

Sales Associate

Tryon International Equestrian Center
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

PCA

Laurelwood Assisted Living
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

In Home Health Aide

Access Community Based Services
  • Improved patient comfort by providing compassionate and attentive care in their homes.
  • Provided mobility assistance such as walking and regular exercising.
  • Facilitated communication between patients, families, and healthcare providers, advocating for patient needs and preferences.
  • Provided emotional support and companionship for patients, creating a positive atmosphere in their homes.

Education

High School Diploma -

Polk County High School
1681 NC-108 Columbus NC 281722
06.2022

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Listening Skills

Excellent people skills

Multi-tasking strength

Timeline

Sales Associate

Tryon International Equestrian Center

PCA

Laurelwood Assisted Living

In Home Health Aide

Access Community Based Services

High School Diploma -

Polk County High School
Macie Phillips