Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Macie Rodriguez

Seabrook

Summary

Proven leader with a strong work ethic and ability to excel in fast-paced environments. Committed to core principles of honesty, integrity, and teamwork, fostering a culture of respect and reliability. Exceptional communication skills facilitate strong relationships with teams and stakeholders at all levels.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Server

Chicken N Pickle
Webster
01.2025 - Current
  • Ensured timely order preparation through collaboration with kitchen staff.
  • Resolved customer inquiries and minor issues promptly.
  • Accurately processed payments via point-of-sale system.
  • Enhanced guest dining experiences through proactive engagement.
  • Maintained high levels of customer service to drive satisfaction.
  • Executed opening and closing tasks, including dining area setup and supply replenishment.
  • Utilized POS terminals for efficient order entry and payment processing.
  • Recommended menu specials to increase profitability while greeting customers.

Cashier

HEB Grocery Store
Houston
10.2019 - 12.2024
  • Delivered exceptional customer service by assisting with groceries and checking inventory.
  • Handled cash transactions accurately, providing correct change and managing funds.
  • Stocked shelves efficiently to ensure organized displays and optimal inventory levels.
  • Resolved customer issues promptly to improve shopping experience.
  • Maintained compliance with TABC License for responsible alcohol sales.
  • Trained new hires on effective sales techniques and product knowledge.
  • Engaged customers regarding products and current sales promotions to drive interest.

Lead Server Trainer

Pappas Burger
Houston
01.2015 - 07.2019
  • Achieved Certified Food Handler Certification to maintain high safety standards.
  • Obtained TABC License to ensure compliance with beverage service regulations.
  • Facilitated enjoyable dining experiences by providing attentive service.
  • Processed orders and served food and beverages efficiently.
  • Executed opening and closing duties to uphold operational readiness.

Front of House Manager/Lead Server Trainer

Bayou City Wings
Houston
01.2010 - 11.2013
  • Directed front-of-house operations as head server, ensuring seamless service delivery.
  • Trained new staff in service protocols to elevate team performance.
  • Managed daily FOH activities, including scheduling and inventory oversight.
  • Coordinated catering events for successful execution and high client satisfaction.
  • Conducted inventory audits for bar and food storage areas.
  • Tracked financial transactions and deposits using Excel spreadsheets.
  • Ensured maintenance of high service standards through effective training of new hires.

Head Server / Trainer / Head Catering Attendant

The Colosseum Restaurant
Clear Lake
08.2006 - 12.2010
  • Managed catering events to ensure seamless execution and client satisfaction.
  • Trained new hires to maintain high service standards.
  • Conducted inventory counts for bar and food storage in coolers.
  • Tracked deposits and financial transactions using Excel spreadsheets.

Education

High School Diploma -

Clear View Education Center
Webster, TX
05-2008

Skills

  • Shift management
  • Exceptional customer service
  • Menu planning and recommendations
  • Cash management
  • Attention to detail
  • Team collaboration
  • Effective communication skills
  • Event planning and coordination
  • Staff training and development
  • Food safety compliance
  • Buffet setup and breakdown
  • Guest interaction and satisfaction
  • Menu presentation
  • Point of sale operations
  • Safe food handling
  • Upselling techniques
  • Strong work ethic

Affiliations

  • I volunteer regularly with Armand Bayou Nature Center
  • Spend as much of my time in nature

  • Currently working with a local artist to give back art and gardening knowledge to the community
  • Avid gardener and seed collector
  • Currently building a seed bank of native plant seeds to distribute to the community

Accomplishments

  • CCISD Volunteer of the Year 2024-2025
  • Front garden supervisor at ABNC
  • Technical Honor Society 2008
  • I created a natural native garden space in 2024/2025 school year at McWhirter Elementary in Webster, Tx

Certification

  • Food Handlers Certification
  • TABC

Languages

English
Professional

References

References available upon request.

Timeline

Server

Chicken N Pickle
01.2025 - Current

Cashier

HEB Grocery Store
10.2019 - 12.2024

Lead Server Trainer

Pappas Burger
01.2015 - 07.2019

Front of House Manager/Lead Server Trainer

Bayou City Wings
01.2010 - 11.2013

Head Server / Trainer / Head Catering Attendant

The Colosseum Restaurant
08.2006 - 12.2010

High School Diploma -

Clear View Education Center

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