Summary
Overview
Work History
Education
Skills
Timeline
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Macie Runyan

Newport,AR

Summary

As I relocate to new town this season, I am excited to see the opportunities that Hot Springs, Ar. has in store for me. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand my skills while facilitating company growth and expanding my face to face people communication skills and my clerical office smills. I am a highly-motivated employee with desire to take on new challenges. I proudly carry a work ethic, adaptability, and exceptional interpersonal skills. I adept at working effectively under new challenges and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

MLM Marketing

Topanga Scents
Eldorado, AR
12.2021 - Current
  • Coached and mentored my team as being named as a #1 Lead Distributor, of a MLM Online Marketing Manager, for Topanga Scents LLC in two Arkansas counties.
  • Assisted with budgeting decisions related to advertising spend based on target audience size.
  • Built and maintained relationships with clients throughout assigned territory by providing attentive customer service.
  • Researched relevant technologies available in the marketplace that can be used in targeting initiatives.
  • Provided strategic guidance regarding best practices for targeting various segments.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered products to customer locations on time.
  • Worked with cross-functional teams to achieve goals.

Pharmacy Technician

Unity Health-Newport
Newport, AR
06.2019 - Current
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Modified existing software systems to enhance performance and add new features.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Prepared and processed medical insurance claim forms and records.

Radiology Assistant

White River Medical Center
Batesville, Arkansas
05.2017 - 06.2019
  • Greeted patients, verified personal information, and answered questions about procedures.
  • Provided technical support during complex medical image processing activities.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
  • Educated patients regarding preparation for radiology exams and post-procedure care instructions.
  • Monitored patient vital signs throughout procedure if required.
  • Offered assistance in dressing or changing seriously ill, injured and disabled patients.
  • Helped patients feel comfortable with procedures by explaining steps and answering questions.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Assisted radiologists in performing diagnostic imaging procedures, such as x-rays and CT scans.
  • Fostered relationships with patients to minimize anxiety and distress and enhance cooperation.
  • Transported patients from one department or facility to another as needed.
  • Prepared and positioned patients for imaging exams according to established protocols.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Batesville High School
Batesville, AR
05-2017

Skills

  • Operational Planning
  • Personnel and Workplace Management
  • File Maintenance
  • Administrative Support
  • Customer Satisfaction
  • Attention to Detail
  • Customer Service
  • Understanding of Medical Terms
  • Customer Relationship Management
  • Time Management
  • Microsoft Office and Docusign
  • Insurance Coverage Verification
  • Medical Billing
  • Skilled in Microsoft Word, Pioneer RX, Meditech, Pyxis, CPSI, Timetrex and others

Timeline

MLM Marketing

Topanga Scents
12.2021 - Current

Pharmacy Technician

Unity Health-Newport
06.2019 - Current

Radiology Assistant

White River Medical Center
05.2017 - 06.2019

High School Diploma -

Batesville High School

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Macie Runyan