Macie Van Veghten
Sharpsburg,Georgia
Summary
Overall being exposed to managing drive-thru operations efficiently and ensuring customer satisfaction through prompt service, has taught me effective communication and coordination to streamline workflows while also supporting team members. Track record of maintaining high operational standards and adapting to changing demands. Being well rounded has helped me in many different aspects of life as in my sports, family, work, and other relationships. I still continue to grow and know there is always room for more improvement.
Overview
2
2
years of professional experience
Work History
Drive Thru All Star
Chick-fil-A
04.2023 - Current
- Ensured accurate order fulfillment by closely monitoring food preparation and packaging in the drive-thru area.
- Maintained cleanliness standards of the drive-thru area, ensuring a positive experience for both staff and customers.
- Increased sales revenue through upselling techniques, promoting special offers, and maintaining a friendly demeanor towards customers.
- Improved customer satisfaction by efficiently managing drive-thru operations and timely order delivery.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Provided assistance in training new drive-thru attendants on company procedures and best practices.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
East Coweta High School
Sharpsburg, GA05-2025
Skills
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Problem-Solving
- Time Management
- Attention to Detail
- Listening Skills
- Multitasking Abilities
- Reliability
- Excellent Communication
- Goal Setting
- Continuous Improvement
Timeline
Drive Thru All Star
Chick-fil-A
04.2023 - Current
High School Diploma -
East Coweta High School
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