Macie Winter
Elizabethtown,PA
Summary
Hard worker with a passion for working with and helping others. Skilled in customer service and having a positive attitude. Known for empathy and good communication, with a background of building strong relationships with people.
Overview
2
2
years of professional experience
Work History
Sales Associate
Calvin Klein
Hershey, PA
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Catering Supervisor
Hersheypark Entertainment
Hershey, PA
08.2023 - Current
- Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks.
- Ensured compliance with health and safety regulations while preparing food items for banquets or other events.
- Monitored inventory levels of all food items to ensure adequate supplies were available when needed.
- Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
- Resolved any complaints or concerns from customers regarding catering services provided.
Server/Cook
Folklore Coffee
Elizabethtown, United States
11.2021 - 08.2023
- Greeted customers in a friendly and professional manner; Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service; Operated cash register, credit card machine, and other electronic equipment accurately and efficiently; Handled customer complaints calmly and professionally, resolving customer issues in a timely manner; Assisted customers with locating items and providing product information; Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
Education
Life Enrichment Center Co-op
06-2025
Elizabethtown Area High school
01.2022
Some College (No Degree) - Paralegal
Harrisburg Area Community College
LancasterSkills
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Leadership Skills
- Communication Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Excellent Customer Service Skills
- Client Engagement
- Product Sales
Personal Information
References available upon request
Timeline
Sales Associate
Calvin Klein
10.2023 - Current
Catering Supervisor
Hersheypark Entertainment
08.2023 - Current
Server/Cook
Folklore Coffee
11.2021 - 08.2023
Life Enrichment Center Co-op
Elizabethtown Area High school
Some College (No Degree) - Paralegal
Harrisburg Area Community College