Macie Winter
Elizabethtown,PA
Summary
Dedicated and compassionate professional with a strong work ethic and a genuine desire to assist others. Adept in delivering exceptional customer service and maintaining a positive outlook. Recognized for ability to empathize and effectively communicate, fostering meaningful connections with individuals. Driven by goals, excels in welcoming and assisting a high volume of customers, providing personalized recommendations based on their unique needs. Proficient in creating eye-catching displays that drive sales, handling cash register transactions with precision, and meticulously documenting all transactions for accuracy.
Overview
3
3
years of professional experience
Work History
Assistant Server
Devon Seafood And Steak
2024.01 - Current
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers through friendly interactions and personalized service, encouraging repeat business.
- Contributed to increased table turnover by quickly clearing and resetting tables after guests'' departure.
- Utilized strong communication skills to relay important information between servers, kitchen staff, and management.
- Provided backup support during staff shortages or unexpected increases in patron volume, maintaining seamless service standards despite challenges.
Sales Associate
Calvin Klein
2023.10 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Catering Supervisor
Hersheypark Entertainment
2023.01 - 2024.01
- Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks.
- Ensured compliance with health and safety regulations while preparing food items for banquets or other events.
- Monitored inventory levels of all food items to ensure adequate supplies were available when needed.
- Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
- Resolved any complaints or concerns from customers regarding catering services provided.
Server/Cook
Folklore Coffee
2021.11 - 2023.08
- Greeted customers in a friendly and professional manner; Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service; Operated cash register, credit card machine, and other electronic equipment accurately and efficiently; Handled customer complaints calmly and professionally, resolving customer issues in a timely manner; Assisted customers with locating items and providing product information; Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
Education
Some College (No Degree) - Paralegal
Harrisburg Area Community College
Lancaster, PAHigh School Diploma -
Life Enrichment Center Co-op
Mount Joy, PA2025-06
Elizabethtown Area High school
01.2022
Skills
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Leadership Skills
- Communication Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Excellent Customer Service Skills
- Client Engagement
- Product Sales
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Assistant Server
Devon Seafood And Steak
2024.01 - Current
Sales Associate
Calvin Klein
2023.10 - Current
Catering Supervisor
Hersheypark Entertainment
2023.01 - 2024.01
Server/Cook
Folklore Coffee
2021.11 - 2023.08
Some College (No Degree) - Paralegal
Harrisburg Area Community College
High School Diploma -
Life Enrichment Center Co-op
Elizabethtown Area High school
Similar Profiles
Watson BellowsWatson Bellows
Server/Busser at Devon Seafood + SteaksServer/Busser at Devon Seafood + Steaks
Maira SanchezMaira Sanchez
Waitress Supervisor at Malones Steak & SeafoodWaitress Supervisor at Malones Steak & Seafood
Brandon HudsonBrandon Hudson
Sanitation Supervisor at Halperns Steak & SeafoodSanitation Supervisor at Halperns Steak & Seafood