Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Mac Kedzior

Glenview,IL

Summary

Results-driven professional with 10+ years of experience in the automotive industry, blending expertise in vehicle maintenance and restoration with business management. Skilled in diagnosing and resolving complex issues in luxury and exotic vehicles, while leading operations, marketing, and vendor relations. Proven track record of enhancing efficiency, client satisfaction, and profitability. Known for attention to detail, strategic problem-solving, and delivering exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

KleenWerks LLC.
04.2018 - Current
  • Spearheaded all aspects of business operations, including marketing, accounting, and facility maintenance, leading to sustained growth and high client satisfaction.
  • Delivered specialized detailing services for vintage and exotic vehicles, with emphasis on Porsche models, achieving multiple Concours D'Elegance wins for clients.
  • Built and managed network of trusted vendors and contractors, enhancing service offerings and client satisfaction.
  • Provided tailored customer consultations, resulting in high client retention and positive feedback.

Lube Technician

Arlington Heights Ford
01.2016 - 04.2018
  • Conducted multi-point service inspections and routine maintenance for a wide range of vehicles, showcasing strong technical and problem-solving skills. Handled approx. 2-3 cars/hour.
  • Advised on recommended services, consistently achieving upsell targets and customer satisfaction goals.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.

Grocery Stocker

Marianos
10.2014 - 05.2015
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Education

Some College (No Degree) - Marketing Management

William Rainey Harper College
Palatine, IL

Some College (No Degree) - Marketing

University of Arizona
Tucson, AZ

High School Diploma -

Buffalo Grove High School
Buffalo Grove
05.2015

Skills

  • Business Development & Growth Strategies
  • Customer Relations & Luxury Sales Experience
  • Small Business Management & Operations
  • Vehicle Diagnostics and Troubleshooting
  • Brake Systems, Suspension, and Drivetrain Repairs
  • Routine Maintenance (Oil Changes, Tire Rotations, etc)
  • Electrical System Repairs (Wiring, Sensors, and Electronics)
  • Detailing and Restoration for Luxury and Exotic Vehicles
  • Use of Diagnostic Tools (OBD-II Scanners, Manufacturer Software)
  • Project management

Accomplishments

  • Multiple Concours D'Elegance awards for client vehicles, showcasing expertise in high-end detailing and restoration.
  • Developed a reputation for excellence in customer relations, earning sustained client loyalty and referrals.
  • Restoration of several Classic German Cars

Certification

  • Certified Master Detailer, Menzerna GmBH
  • Paint Polishing and Surface Treatment Specialist

Languages

English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working

Timeline

Owner

KleenWerks LLC.
04.2018 - Current

Lube Technician

Arlington Heights Ford
01.2016 - 04.2018

Grocery Stocker

Marianos
10.2014 - 05.2015

Some College (No Degree) - Marketing Management

William Rainey Harper College

Some College (No Degree) - Marketing

University of Arizona

High School Diploma -

Buffalo Grove High School

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Mac Kedzior