Mack Bahr
Skokie,IL
Summary
Proven leader in the hospitality sector, adept at fostering customer relationships and enhancing team performance. In every occupation I have had an infectious and inspiring attitude. Skilled in food safety and guest service, ensuring zero health code violations and boosting repeat business through meticulous organization and effective assignment delegation.
Overview
14
14
years of professional experience
Work History
Catering Lead
Poochies
09.2010 - Current
- Developed a reputation for exceptional time management skills by consistently delivering successful events within tight deadlines.
- Increased repeat business from satisfied customers through effective relationship-building strategies such as follow-up calls and personalized thank-you notes after each event.
- Trained new team members on company policies, safety procedures, and best practices in the catering industry.
- Managed inventory control for supplies and ingredients, reducing waste and maintaining optimal stock levels.
- Ensured all staff adhered to strict hygiene standards, resulting in zero health code violations during my tenure as Catering Lead.
Server Shift Leader
Prairie Moon
10.2021 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Chef
Smylie Brothers
07.2015 - 09.2020
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Education
Associate Degree In Applied Science - Culinary Arts
Kendall College
Chicago, IL09.2011
Skills
- Organization
- Assignment Delegation
- Customer Relationship Management
- Guest service
- Food Safety
Timeline
Server Shift Leader
Prairie Moon
10.2021 - Current
Chef
Smylie Brothers
07.2015 - 09.2020
Catering Lead
Poochies
09.2010 - Current
Associate Degree In Applied Science - Culinary Arts
Kendall College
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