Mack Carr
Roanoke,AL
Summary
Dynamic leader with a proven track record at Top Of The Line Charlotte, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving staff conflicts, ensuring high-quality service delivery. Skilled in cross-training employees, significantly boosting team performance. Mastery in time management and verbal communication, driving exceptional results.
Overview
12
12
years of professional experience
Work History
Reginald Manager
Top Of The Line Charlotte
05.2012 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certificate - Substance Abuse/ Business Management
Strayer University
Washington, DC06.2010
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Reginald Manager
Top Of The Line Charlotte
05.2012 - Current
Certificate - Substance Abuse/ Business Management
Strayer University