Summary
Overview
Work History
Education
Skills
Timeline

Mack conteh

Franklin Park,NJ

Summary

Compassionate and dedicated Lead Direct Support Professional with extensive experience at Delta Community Supports in behavior redirection and crisis intervention, enhancing client well-being through tailored care plans. Proven ability to manage challenging behaviors while fostering a safe environment, ensuring compliance with regulations, and advocating for clients' rights.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

Sevitar
07.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Lead Direct Support Professional

Delta Community Supports
05.2023 - 08.2024
  • Managed challenging behaviors using approved crisis intervention techniques to maintain a safe environment for clients and staff.
  • Collaborated closely with healthcare professionals to develop appropriate interventions for medical or psychiatric conditions affecting client well-being.
  • Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.
  • Transported clients to medical and dental appointments to provide support.
  • Recorded patients' pulse, blood pressure, and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills, and invoices and completed appropriate actions.
  • Maintained the entire family's schedule and organized events.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
  • Managed challenging behaviors effectively using approved crisis intervention techniques to maintain a safe environment for clients and staff members alike.
  • Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
  • Improved overall quality of care by conducting regular assessments, updating care plans, and communicating with interdisciplinary teams.
  • Provided reliable and timely transportation for clients to appointments, community events, and other essential engagements.

Education

High School Diploma -

West Africa Methodist Collegiate School , Freetown Sierra Leone
09-1985

Skills

  • First aid and safety
  • Behavior redirection
  • Client support
  • First aid and CPR
  • CPR/AED

Registered Behavior Technician (RBT) Applied Behavior Analysis

Timeline

Direct Support Professional - Sevitar
07.2024 - Current
Lead Direct Support Professional - Delta Community Supports
05.2023 - 08.2024
West Africa Methodist Collegiate School - High School Diploma,

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Mack conteh